Ranked reset to the wrong rank

[EpicWorstGamer]

Same i got -4898RP when i rank on diamond first time.

[Sque4k0]

Once this is done and if you still see issues, can I get the following info:

Have you played a ranked match this split? Y/N

Yes it dropped me RP and put me in plat 3

Split 1 final rank achieved: Rookie
Split 2/current rank displayed in the lobby: Plat 3

Split 1 rank shown on stats page: Masters 32767 RP
Split 2/current rank shown on stats page: Plat 2

I have never played ranked on this account and now i'm suddenly masters 

[IllIlIlIlllIll]

Have you played a ranked match this split? Yes i have played after i thought it was a visual bug (PSN wlzhv)

Split 1 final rank achieved: Masters 15k rp
Split 2/current rank displayed in the lobby: Gold 4

Split 1 rank shown on stats page: Masters 15k rp
Split 2/current rank shown on stats page: plat 2

[XHelperZ]

Oh boy, time for another course of ranked issues?

Really seems like it's the season for these types of things lol.

Hopefully this'll be fixed in no time.

[reiseeboy]

@EA_David I have played this ranked split

i reached masters

it shows me in gold 4 which shouldn’t be that it should be p2 right?

it shows d4 for last split when I was definitely masters

it shows me in gold 4

pls help

[TyroneWallace23]

Have you played a ranked match this split? Y/N

Yes. 

Split 1 final rank achieved: Platinum 3
Split 2/current rank displayed in the lobby: Bronze 3

Split 1 rank shown on stats page: Gold 3
Split 2/current rank shown on stats page: bronze 3

[be4102529a4d7c26]

Same thing happened to me. Is there somewhere where you can get this resolved? 

Season 16 Rank - Split 1 Plat2  Split 2 Bronze 2

PSN: Bebopkola 

[Komorebi_Cat_Q]

In Division 1 of the 16th season, I reached the Diamond ranking, but when I clicked to view more detailed updates, I found that the displayed ranking was still Gold 2. However, that day was April Fool's Day, and I thought it was part of April Fool's Day. However, when Division 2 of the 16th season was updated, I logged into the Apex game account and received a message that I would be reset to Gold 2. However, I found that my actual reset ranking was Silver 4, This is not in line with my actual situation. I have asked people around me and many have encountered such situations. Therefore, please help me fix it as soon as possible, which is very important to me. I have provided a picture of my 16th season diamond ranking scores and the current situation here.

The issue of display errors existed after a certain update in the season, but I thought it was just a simple display issue, but I didn't expect it to affect my initial ranking score in Division 2

[pucck00]

Have you played a ranked match this split? Yes

Split 1 final rank achieved: Plat 4
Split 2/current rank displayed in the lobby: Bronze IV

Split 1 rank shown on stats page: Gold IV
Split 2/current rank shown on stats page: Gold 2

[Dr_Boudy]

Ps4 Dr_Boudy 

Diamond 4 last split and previous consistent diamond+ 

went into lobby after season reset and showed gold 2 with the intro message but then was kicked to main screen went back in and was further reset down to bronze 4 (as if the game double reset my rank)

I feel as an upper skilled player this is taking unfair advantage of newer / lower skilled players - also the only diamond dive trail in these lobbies 

Stats show gold 2 as split 1 rank and have played approx 15 games into split 2 ranked with no correction of actual rank