Ranked reset to the wrong rank

[MommysGoodlilboi]

@Crawlbin Exactly the same thing that’s happened to me

[Midwest-City]

Same too me, from gold 1 to silver 3 ....

[Lando2052]

I was reset back to silver 2 when i was diamond 2 last split i shouldn’t be that low

[EA_David]

Thank you for the posts, this is being looked into. 

Edit: Thanks to everyone for the info shared. 

[zhengce4980]

Why do I drill two after settlement will become silver four

[Midwest-City]

Hello @EA_David 

- I played a single ranked match and it shows Silver 3.

- Yes i played a ranked match this split

Split 1 final rank achieved : Gold 1

Split 2 current rank displayed in the lobby : Silver 3

Split 1 rank shown on stats page : Gold 1

Split 2 current rank shown on stats page : Silver 3

[rbqhr3rf4iom]

yes i have played a match

split 1: diamond 4

split 2: bronze 2

split 1 stat page: gold 2

split 2 stat page: silver 4

[hawk_stonecold]

My rank was plat 4 yesterday. after the split it was reset to silver 2

[DLB_Huisheng]

@EA_David My ranking has been wrong. My score was Master in the first half of the season, but after the season refresh, it shows that I was Platinum II in the first half of the season and refreshed me to Gold IV. I want to give feedback on this error and get my ranking back.

[thefox4955]

@EA_David i have played a rank game and does not change the rank.

Split 1 final rank achieved: Plat III
Split 2/current rank displayed in the lobby: Bronze III

Split 1 rank shown on stats page: Gold III
Split 2/current rank shown on stats page: Bronze III

As you can see by the attached photos. All the stats are the same but the rank badges are different.