Ranked reset to the wrong rank

[puckbud21]

I never played ranked before, just got to lvl 20 and I started in plat 2. This is not fun

[funggorr04]

Have you played a ranked match this split? Y

Split 1 final rank achieved: Diamond 4
Split 2/current rank displayed in the lobby: Silver 1

Split 1 rank shown on stats page: Gold 2
Split 2/current rank shown on stats page: Silver 1

[bd961daed55b19f6]

@puckbud21 same here...

[ef08d18f84db38c3]

@puckbud21 same

[wbtrip33]

Have you played a ranked match this split? Yes

Split 1 final rank achieved: Masters 15,300ish
Split 2/current rank displayed in the lobby: Gold IV

Split 1 rank shown on stats page: plat II
Split 2/current rank shown on stats page: Gold IV

[L0VEHoodie]

@EA_David Spilt 1 pred
Spilt 2 gold4

Spilt 1 stats masters
Spilt 2 stats gold

[GOD_CYNO_MASTER]

I reached Diamond Four in the first half of the 16th season, but at the end of the settlement, it was Platinum Two, and at the beginning of the second half of the season, it dropped to Gold Four. This may not be just a display issue. Please investigate and fix this issue as soon as possible. I don't want to lose my diamond rank, and I don't want to lose anything after putting in effort in the first half of the season. Thank you！

[GOD_CYNO_MASTER]

@EA_David

[GOD_CYNO_MASTER]

I reached Diamond Four in the first half of the 16th season, but at the end of the settlement, it was Platinum Two, and at the beginning of the second half of the season, it dropped to Gold Four. This may not be just a display issue. Please investigate and fix this issue as soon as possible. I don't want to lose my diamond rank, and I don't want to lose anything after putting in effort in the first half of the season. Thank you！
@EA_David

[xMadAriez]

yes i have played a match

split 1: diamond 4

split 2: silver 4

split 1 stat page: gold 1

split 2 stat page: silver 4