What are companies doing with regards to 'My Manager'

What affect will focus on the 'My Manager' factor have?

My Manager - How employees feel about and communicate with their direct manager

The quality of direct line management really impacts engagement, after all the latest stats suggest that 7 out of 10 people leave their manager and not their organisation.

Great managers should be selling the direction and vision of the organisation, helping others see how their role impacts the bigger picture, ultimately influencing the factor
My Company. Good Managers recognise the importance of growing and developing their people, which means the My Manager factor also has a significant impact on the factor Personal Growth.

When it comes to
My Team, great managers build great teams, but world class managers also focus on connecting teams throughout the organisation. Managers can heavily influence the Wellbeing factor by helping to positively restore a work/life balance, managing employee workload and recognising that employees have a life outside of work

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Business Services

BM

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The organisation’s Early Careers Pathways are designed to upskill its teams from junior to senior roles in Front of House, Chef and Barista roles. It also operates 10 modules within its Managers Workshops package sharing best practice and senior manager skills, and managers can enrol in a variety of work-based NVQs from Level 4 onwards.
BM supports industry, local, national and international charities, including Springboard (helping young, unemployed and disadvantaged people make a career in hospitality, leisure and tourism), White Lodge Centre (supporting disabled people of all ages), Macmillan World’s Biggest Coffee Morning, Sport Relief, Comic Relief and the Kotukula Primary School in the Gambia.
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Charity's

Bible Society

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Bible Society has a partnership with Salmon Swimming, which specialises in empowering companies to integrate values-driven culture and strategy. Two newly promoted managers completed Salmon Swimming’s ‘Altitude’ specialist course, a one-year course for individuals aimed at rapidly accelerating their growth. It has also rolled out 5 Voices training to understand how to communicate more effectively.
Since 2017, Bible Society has partnered with Knowledge Brief to deliver an inspirational, accredited management programme. Successful candidates obtain a Chartered Management Institute (CMI) Level 3 or 5 Certificate/Diploma in Leadership and Management. Seven managers have completed their Level 5 programme with distinction and two aspiring managers have completed their Level 3 programme.
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Insurance

Benefact Group

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Developing team members is embedded as a core expectation of line managers and regular 1:1 meetings are expected. More formally, the company supports professional subscriptions and CPD, be that in insurance or professional specialisms. It tracks key talents and these processes feed into both the Benefact Emerging Talent Programme and the Benefact Leadership Development Programme.
Benefact Group runs a leadership programme for middle to senior leaders identified through the talent process as having future potential. This is a modular 18 month programme that covers Leadership and Emotional Intelligence, Innovation Tools, Financial Decision Making, Strategic Analysis and Collaborative Working Methods, delivered across 3 residential events.
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Business Services

T(n)S Catering Management

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The organisation supports employee growth by looking to promote from within. One example of this is an employee who started with as an Operations Support Manager, and was subsequently promoted to Operations Director Designate following on from their promotion to Operations Manager eight years ago.
T(n)S Catering Management offers an internal management development programme which covers a range of topics, including Financial Performance, Service Standards & Quality, Resource Utilisation, Compliance with all Current Applicable Legislation, Business Retention, Business Development, Menu and Concept Development, Staff Training & Development, and Supporting site KPI Management.
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Health & Social Care

The Abbeyfield Society

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To support employee growth, the society provides access to an LMS containing multiple high-quality online learning courses, and career pathways. The organisation also offers apprenticeships and a leadership development programme.
All leaders participate in the society’s Leadership Excellence Programme accredited by The Institute of Leadership and Management (TILM) and endorsed by Skills for Care. The programme includes 24/7 access to the TILM My Leadership platform and a variety of learning initiatives to support continuous professional development. This includes workshops, blended learning and 121 coaching.
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Education & Training

Tommies Childcare

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The organisation runs a training programme where employees get to join Directors, Senior Managers and Managers for training tailored to the development of skills applicable to their roles. The training is not only supportive of Child Development but also outlines how employee engagement can be the difference between a good workplace and a great workplace.
Tommies Childcare offers a managerial Leadership and Development programme, delivered through an external organisation. This consists of one-to-one coaching sessions for Managers, leadership discussions, and group exercises.
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Telecom

Digital Mobile Spectrum

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The organisation has created a leadership community who meet informally to talk all things leadership, and as topics for development are identified workshops are set up. This has included Feedback, Setting Objectives, Leaders as Coaches, Growth Mindset and more business as usual topics such as handling bonus awards and pay reviews.
Last year, DMSL raised £1000 for charities. Fundraising activities included a Macmillan coffee morning, Save the Children Christmas Jumper day, Movember and Miles for Mind. It also supports a grass roots football team and has extended its charitable giving through a matched funded scheme, where up to the value of £250 will be matched.
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Education & Training

Petty Pool

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Petty Pool’s uses rewards and recognition to encourage its employees to start living, demonstrating its values and empowering others to do the same. It hosts yearly awards in four organisation value areas and a couple of fun spontaneous recognition awards with all staff across the organisation.
The Trust has an emerging leader programme which includes coaching, training, and developing its top talent. Managers also receive mentoring with senior leaders who have an open door policy where managers can get advice or guidance when it's needed. Petty Pool encourages managers to network with other organisations to support best practice.
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Recruitment

Masentó Group

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There are two company holidays per year and a chance for employees to win a luxury spa break for themselves and a guest. At Masentó Group's yearly AGM, it award its 'Top Billers' and 'Living The Values' winners with trophies, champagne, and a chance to win a luxury watch.
Masentó Group's leadership team are engaged on an 18-month programme of one-to-one coaching and group sessions with an external company. Some of the topics covered are the power of influencing, embracing discomfort, understanding the different personality styles of their teams, clear communication and being accountable.
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Henry Blue

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The organisation has recently partnered with an external training programme, offering its future leaders and managers the opportunity to develop and grow as leaders. This programme helps participants to learn the skills needed to encourage and motivate their teams. As such, Henry Blue hasn’t hired any external managers, with all roles filled through internal promotion.
This year, Henry Blue is fundraising for Millennium Powerhouse Moss Side. So far, employees have raised £330 through a quiz night, volunteered for four days and helped with youth sessions, and raised money through sponsored runs at the Manchester 10K, Half Marathon, and Tough Mudder.
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