Dead Space -- keyboard input problems, can't login to EA account

[df3eac575ba4eb99]

Just bought Dead Space on Steam. It prompts me to login to my EA account.

But the shift key doesn't work in game so I absolutely cannot type in my password. Like literally, the shift key does nothing. So I cannot login because I cannot type in the @ symbol for emails nor a password with upper case letters. 
It's only in game. My shift key works just fine outside of Dead Space.

Can't I run the game without being forced to login?!?

[EA_Illium · Accepted solution]

Hey @df3eac575ba4eb99 

If you are still running into this issue, can we give the following a try?

• Close other running applications on your device
• Try running the client and game as an admin
  
• Verify the game in via your Steam library
• If the EA app is installed, Clear the EA App's Cache (Top Left Menu > Help > App Recovery) 
  
• Check for other applications that may be limiting EA App or Game performance
• Run the System File Checker tool, then Check for Windows and GPU updates  

Thanks!

[df3eac575ba4eb99]

@df3eac575ba4eb99 No support at all? never buying EA again

[EA_Illium · Accepted solution]

Hey @df3eac575ba4eb99 

If you are still running into this issue, can we give the following a try?

• Close other running applications on your device
• Try running the client and game as an admin
  
• Verify the game in via your Steam library
• If the EA app is installed, Clear the EA App's Cache (Top Left Menu > Help > App Recovery) 
  
• Check for other applications that may be limiting EA App or Game performance
• Run the System File Checker tool, then Check for Windows and GPU updates  

Thanks!