Ive had this same problem for 3 days now ive spoke to live help and they have been no **bleep**ing help at all infact there trying to blame my bank which really is not the case, apparenly there "specialist team" is looking into it and im yet to hear anything from them.
I contacted live help again and was told "my account will be fine in 24hours" Another Lie then i was told every time i speak to live help the "specialist team" reset my problem and i drop back to the bottom of the queue.
I dont understand why they cant admit its a fault there end its disgusting customer service and im shocked that they can get away with the lies pooring out there mouths.
When EA got voted worst company in America i thought it was a bit harsh but clearly that title is deserved a huge part of me would love to boycott any EA products but that would do nothing in the bigger picture apart from me losing out on stuff.
Please EA make a statment or something stop blaming the customer when the issue is your end,
Even when this problem is solved i will be taking things further the lack of respect for the customer have been disgusting ive tweeted EA Support with out hearing anything Live Help just spill the same **bleep** about a "specialist team"
im pissed off with the way everyone is being treated!!!!!!!!
