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As part of an endeavor to better assist customers, Windstream and DSLReports have created this forum where you may request assistance directly from Windstream's Customer Care team. This is a SECURE area for member-to-tech communication. DSLR members with full read and post access may use the forum. ONLY approved Windstream techs are allowed access to this forum and will work to solve customer issues to the best of their ability. Questions about this forum should be directed to the forum moderator. NOTE: You may post 24 hours 7 days a week. HOURS OF ASSISTANCE: Windstream Techs are present and available Monday - Friday during the hours of 9:00 a.m. - 6:00 p.m. Eastern Standard Time.
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Group: All, Connectivity, Customer Service, Email, Billing, Slow speeds
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 TopicGroupReplies/uniqsLast Post
topicLost Internet but phone still ok. by blueman-23rd Jul 07:16PM
topicExtremely flaky connection during thunder storms. by Toko1Toko : 7th Jul 03:33PM
topicWindstream Is Not Montoring This Forum, No One Is Reading by UmmaGumma-4th Jul 05:24PM
topic account ownership transfer by AlphaconnBilling-4th Jul 03:49AM
topic windstream down for a week and they just lie by johnborConnectivity-1st Jul 08:49PM
topic Windstream Fiber by TechnicholasConnectivity-30th Jun 12:23AM
topici'm guessing this is dead by IowaMan-20th Jun 11:26AM
topic PON upload issuesattachments by ElleryConnectivity-19th May 01:09AM
topic when will fiber be available to my adrress by jessedlyons1Customer+Service-jessedlyons1 : 17th May 07:19PM
topicSlow Speeds, 500ms+ to first external hop, some packet loss by PariahInIowa-14th May 10:30PM
topic Revisiting an old problemattachments by milom98Slow+speeds-/214th May 08:43AM
topic High ping, packet loss issuesattachmentsx8 by davids1Slow+speeds-2nd May 11:41AM
topicKinetic gig less than a mile away, stuck on slow kinetic DSL by Deepspacecow5/2sharon_z : 29th Apr 01:58PM
topic Router killed by storm by Snyder75Customer+Service3/3sharon_z : 29th Apr 01:45PM
topic Email account deleted for inactivity by Snyder75Email6/2Snyder75 : 17th Apr 2024
topicDownload speed issues....attachmentsx2 by Dr Digital4/2sharon_z : 16th Apr 2024
topicInternet still randomly drops by dragonknight7/5sharon_z : 12th Apr 2024
topic2nd outage in less than two weeks by deeiche11/2sharon_z : 12th Apr 2024
topicFiber Inquirey by krazymagic5/3sharon_z : 5th Apr 2024
topic Sagecom modem and 25mb by dslfarmConnectivity5/2sharon_z : 1st Apr 2024
topic 10G ONT for 2 gig upgrade by nutsterrtConnectivity3/3sharon_z : 29th Mar 2024
topicfiber ping time change and packet loss by grandrivers1/4sharon_z : 22nd Mar 2024
topic Cable Upload Speed by msheltonConnectivity3/2sharon_z : 22nd Mar 2024
topic2gig service? and ipv6 in 2024 by grandrivers8/3sharon_z : 20th Mar 2024
topic Lightning strike by milom98Customer+Service6/3milom98 : 19th Mar 2024
topicBit confused by Jakuto9/2Jakuto : 16th Mar 2024
topic Connection dropping during times of high upload/download by Snyder75Connectivity10/2sharon_z : 13th Mar 2024
topicBackup T3260 configuration by Dr Digital4/2Dr Digital : 13th Mar 2024
topic Calls advertising fiber, site shows DSL only? by smccloudConnectivity11/9smccloud : 6th Mar 2024
topicLine downattachmentsx2 by dragonknight8/11sharon_z : 6th Mar 2024
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