Interactive Intelligence Group Inc.
Interactive Intelligence Group Inc. (www.inin.com) offers a new software platform that enables organizations to rapidly deploy customer service applications on multiple mobile operating systems, devices and social media websites, while bridging the gap between mobile self-service and live assistance. The new mobile customer service solution, Interaction Mobilizer, is designed to change the way customers using mobile devices interact with businesses. "With more than 100 million smartphone users in the U.S. and about 19 percent owning tablets, customers are demanding more efficient ways to use their mobile devices for business transactions," says Interactive Intelligence founder and CEO Donald E. Brown. "We developed Interaction Mobilizer to do just that: empower companies to more quickly deploy transactional mobile apps that give customers a unified customer service experience."
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| Title Annotation: | CUSTOMER INTER@CTION NEWS |
|---|---|
| Publication: | Customer Interaction Solutions |
| Date: | Jul 1, 2012 |
| Words: | 127 |
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