EAFC 24 Draft Loss Glitch [ Edited ]

[AlmightyAlexios]

My first game ever in EAFC24 was a Fut draft. I was winning 3-0 right before half time and the opponent pauses the game and left. The game said "you disconnected from your opponent..." like always but then I received the loss. Please fix whatever issue this is. This is absolutely frustrating the fact that this was my first game and I have to deal with this. I've attached a photo and as you can see in the photo the score was 3-0 to me and I lost. Absolute [removed]!

(cm edit updated thread for tracking)

[EA_Darko · Accepted solution]

Hey all, if you are having  issues with your connection, then I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connection-troubleshooting-basic/

Darko

[GlucoseNitrogen]

Its a joke that you can spend real money to play draft and instantly lose your money because of cheaters, and not even get to play the mode. Crazy, no refunds either

[icevimto]

@AlmightyAlexios Same bro. No loss glitched twice in the last game of the draft. Ofc no compensation or refund of my points from EA when I contacted them.
I thank GOD it’s only the trial, im not buying this bs.

[AhkiFrm63]

I cant believe how bad this company is, they just dont care at all, one of the biggest companies but worst employees. they dont do nothing all day...so lazy 

[jacktatt10]

I've had 15 drafts now and lost 1 legit, 4 have been no loss glitch, its been so bad this weekend...

[d9309332b3dc2f8d]

Hi, I've launched a draft 2 times and I've been disconnected from the start. Have other people experienced this bug?
I play on PC

[EA_Darko]

If you are having  issues with your connection @d9309332b3dc2f8d, then I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connection-troubleshooting-basic/

Darko 

[GlucoseNitrogen]

@EA_Darko Or he just means other players are disconnecting him? you must be aware there are cheaters in draft which we pay real money to play, but are unable to? why is this being ignored every year...?

[EA_Darko]

If having issues with your connection then please try the steps shared above @GlucoseNitrogen.

Darko

[GlucoseNitrogen]

@EA_Darko thanks mate, now what about the cheaters who kick players out of the match? can I have the steps for that too please