Dead Space Remake Freezing computer / DirectX Error / Driver Crash

[EA_Shepard]

@Kr1m1nal73 Thank you.

Nvidia has updated some drivers, can you please download a new "fresh" install from here

I would also recommend removing all C++ and .NET installs and 

• Install/Repair your VC++ files for the game (Microsoft VC++ Link)
• Download and update DirectX

Nvidia

• Try the NVIDIA PhysX Legacy System
• Restart the PC.
• Test.

I would like to see if this helps.

[Kr1m1nal73]

Updated driver with fresh install, same issue.

Repair VC++ and Direct-X, same issue.

Disabled Nvidia overlay, nothing change.

Changed the D3D12Core.dll with another one in \Dead Space (2023)\x64, more stuttering but 10 minutes of play more, I can't tell if it's a coincidence.

I'm tired of testing, I'm already short on time, and I don't want to spend it trying to get something to work that should work fine without any issues.

I subscribed to EA Play Pro only for Dead Space six days ago and I played 1.35h with about 20 bsod.

Is it possible to get a refund of the subscription?

Thank you.

[EA_Shepard]

@Kr1m1nal73 I understand. It can be frustrating for sure. Refunds are based on different factors for subscriptions than regular purchases. Check here as it will give you all the information you need. If it will not let you do so through the link, you would need to reach out to live support on this so they can take a look at the account with you.

[Kr1m1nal73]

It was a cpu temperature problem (100 degrees Celsius during play), I changed the fan with a more powerful one, now the game doesn't BSOD anymore.

I don't understand why this issue only with this game, but I take note of it.

[hamburgerprime]

@Kr1m1nal73 I am sorry to hear you had to replace the fan like that. It happened to me with another game when I built my rig. If it starts happening again, I would recommend changing the processor affinity from here which can help that. I am glad that you were able to get that resolved though. I will certainly take note of that and pass it along to the team.

[hpj6ospj1mqn]

what is even worse is your choice of this combination of gpu and monitor ... i own 3070 with 2k monitor and sometimes thinking that i should have went for 3080 for 2k, meanwhile you bought 3060ti for a * 4k.. bro are you kidding me.. how is the performance going on? like to play on 15fps?

[hpj6ospj1mqn]

bro seriously is it just me or a mod of ea forum just told us that ccleaner may hwlp with a game... am i dreaming or are these mods aint official ones?

and nothing here is okay , half a year after the release of this game it still does crash very often, still haves the same issues. i was so dissapointed until i saw this cclean stuff , now im just hysterically laughing...

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[xDeadxAlone]

Ok look, you guys keep posting the same troubleshooting steps over and over. The community has said in a clear collective voice, THIS IS NOT WORKING.

The definition of insanity is doing the same thing over and over expecting different results. You've eliminated the individual trouble ticket system in favor of a forum. Problems are compounding and not being solved.

Support needs to fix the issues. I got my refund but it sounds like many are unable to get any refund or solution to a product failing to run.

Do better. This is ridiculous

[Explo2224]

Well... what can I say? The same problem happened now to me too.

The weird thing is: I could play the game several times, with no Problem. I have over 50 hours in this game (yes I am a big fan of the remake) and from one day to another, it is impossible to play it anymore. Sometimes it runs 2 hours, before the game crashs. The next try takes only 5 minutes for crashing... it all started in the middle of June and I dont know why.

After the install of the newest GPU driver for EA's F1 23, the problems started...

Did I reinstalled the driver? -> Yes

Did I uninstalled and then installed the game? -> Yes

Did I repaired the game with the EA Play App? -> Yes

Nothing helps...

Where ist my game installed? -> Samsung 970 Evo Plus 2 TB

Hardware -> RTX 3070, Ryzen 9 3900x, 32GB RAM

OS -> Windows 10 Pro with the newest updates

[d1e454963c642592]

I just bought the game and the same problem,

4090, newest drivers 5900x.

Been playing diablo 4, hogwarts legacy and the witcher 3 on max no prob.

Also how come the thread is labeled as solved ? Far from it, users been reporting this since january and noone has a fix.