Denuvo anti tamper locks me out of the game for 24hours

[givemethegepgun]

Been playing the game on Steam for a few hours, but Denuvo anti tamper/malware seems to detect random changes in configuration and triggered a 24 hour lock preventing me from playing the game. Can't this be reset in any way, or will I have to wait for an entire 24h? Considering refunding for false advertising given that the publisher deliberately hid that information from the Steam store page.

The use of Denuvo is definitely a mistake as the game is probably already hacked and available elsewhere, so the only bothered users are the paying customers.

Disappointed to see the only stone age company is EA, once again.

[EA_Illium · Accepted solution]

Hi @R3L471V, To confirm if a secuirty system with one of our games detects an issue our support is unable to remotely remove these.

If it does result in an account ban, you will need to reach out to our TOS.

[R3L471V]

@givemethegepgun same issue in another game - impressive they have not answered you for over a year..
did you find a solution or did you just have to wait?

[EA_Illium · Accepted solution]

Hi @R3L471V, To confirm if a secuirty system with one of our games detects an issue our support is unable to remotely remove these.

If it does result in an account ban, you will need to reach out to our TOS.

[R3L471V]

Seems like a easy problem to fix as many other DRM's allow proton support.

Should be a conversation between EA and Denuvo already to be fair.