Dead Space 2 and 3 won't start due to activation requirement

[nemamkurvaid]

@EA_Illium I don't have polite answer for your question.

[EA_Illium]

Hi @78cc45d9800b1856, To confirm have you tried the steps mentioned in that thread, or removing your licence folder?

[78cc45d9800b1856]

1. Repair your game via the EA App - Repair (Library > Tile Dots > Repair) 

ad. 1 YES I did it more than once, also each time a support was on chat

2. Clear EA App's Cache (Top Left Menu > Help > App Recovery) 

ad. 2 YES also instaled it on 3 different computers

3. Connection and Advance Connection Guides 

ad. 3 Nothing is blocked, have many other games and they work, don't give me this crap of solution

4. Check for other applications that may be limiting EA App or Game performance

ad. 4 YES, but there is non other app blocking 

5. Run the System File Checker tool, then Check for Windows and GPU updates  

ad. 5 YES, all is up to date 

6. Restart your device in Clean Boot mode first then try again.

ad. 6 YES, done that already also recomended by support

God i'am tired of this, and for starters i have given you a solution, but you are here not to solve any problem but to create an ilusion of support. 

The key from the box does not work well with the APP, in the log of that crap there is information about the key not being recognized 

but no one listens, check the post there once was a guy in the support that was able to solve problems.  

[EA_Illium]

Hey Everyone, 

Thanks so far for everyone that has tried the troubleshooting previously shared and for letting us know what your running into. 

If you still are unable to activate Dead Space 2 or 3 on your PC please let us know the following:

• Platform (Steam, EA app):
• EA ID (PSN ID/Gamertag):
• Are you getting an error message?
• If possible, share a Screenshot or Clip...
• EA app Error ID Number

We can use this information, to help make the team aware of the issue and to further investigate. 

Cheers!