May
Greetings, and thank you for your detailed answer that seems to be a step in the right direction!
However, as much as I would love to tell you otherwise, I am afraid that retracing these steps:
- unchecking the DLC on steam
- booting the game on both my saves
- quitting the game
- rechecking the DLC on steam
- booting the game on both my saves
- get to the forge
The items still do not reappear.
Maybe my issue is deeper? Or maybe taken at another level? I could not say.
May
Well, when I posted that yesterday, it worked through a few reloads so I thought it was "stable".
Loaded the game today, I'm back to no Deluxe Items, again.
So no, it's not you, I just happened to luck into them coming back for a short period of time.
Deluxe Items are just broken. It's a reward for spending extra for the game!
Seriously, this type of thing should never happen to customers.
May
And today, they are back....I did nothing but load up the game.
Completely random.
I'm not going to continue my game until it's stable enough to always show up through random checks. Don't want to waste resources on items that will randomly disappear.
May
Hey @LinkPoledouris @AetherEchoes
Apologies for the delayed response, Thanks both of you for testing this further. I've passed this on to the team.
Once we get an update I can share it here in the thread.
Thanks!
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May
Hello Illium.
Thank you for passing the message.
With how things were going form the start, I thought I would never get any support for this issue.
At least now I feel reassured and heard.
Just like LinkPoledouris, I think I will refrain from playing the game until it gets solved. I would not want to do anything that may make their recovery impossible.
Thank you for letting us know as soon as you have news. I would also appreciate if you could check up with us once in a while even if you have nothing new, just so at least we know our issue is not getting forgotten or hidden under a rug.
Good luck, and have a good day!
May
*Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
*Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
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May
Hey @LinkPoledouris @AetherEchoes
No update on the issue but a slight ask, would it be possible to get your save file for the game?
The location should be: %USERPROFILE%/AppData/Local/P3/Saved/SaveGames
You can share it here on Answers HQ as a .rar file, or share something like a G-drive download link. The files won't have any PII (Personal Identifiable Information)
*Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
*Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
*XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.
May
Just as another data point, deluxe items are there today.
New name, new look, same great benefits: EA Access and Origin Access are now EA Play.
Get more info on the change here.Reset, update, or link your account information.
View more on EA Help