missing my 2000 apex coins that i bought

[pyrolizez]

I bought 2 days ago a 1000 1000 and 500 coins through steam i recived 500 coins immediately and waited for other 2000 for 2 days. I still didint get them I opend a case but got some wrong atachment there ive benn recomended to open the new one with apropriate screnshots and info so i did.Right now i cant start a chat fir some reason thre just no button for that so im waiting for response,What can I do?

[dioangel]

Same thing is happening to me, they say wait 24 hours but I can see from your post that the 24 hour thing is *...

[EA_cuervo]

I'm sorry to hear you're having issues contacting EA Help Support. 

If you're not getting the chat option when trying to contact support, can you please try: 

1. Go to: https://help.ea.com/en/help-home/
2. Select the game you need assistance with or EA App
3. Select "I want to update my EA Account information" 
4. Scroll down the page to find the "Chat with us" option

If the chat doesn't show up, please try doing that while logged out. Once selecting the chat option it will ask you to log in, but you can select the option to continue without logging in.

I hope this helps!