SUIQ

It was to restore the smooth functioning of an educational organization, to help it cope with its grief cycle, that a corporate management strategy such as Syracuse University Improving Quality (SUIQ) entered the picture.

Union organizer Larry Alcoff said of SUIQ that "allegedly it is to drive down decision-making to the point of production, to accept that the people who do the work have the knowledge, and that we should draw on that and flatten the bureaucracy." In practice, SUIQ rigorously quantifies the hours of training that employees undergo in a never-ending quest for quality improvement.