 |
| ||||
 |
Home | Reviews | Speed Test | Tools | News | Forums | Info | About | Join |
In the area I live in we have Comcast and well Comcast. DSL is not offered in most of our city. We are subscribed to the 6 Mbps DOWN/1 Mbps UP connection. We have Cable,Internet and Digital Phone thru Comcast. It runs us about $150 per month. We started out with Media One for broadband and they were bought out by Comcast a few years later, but installation wise when we got the Digital Phone they sent out a Contractor who screwed up the installation and we had to have a Comcast tech come out and fix it. We were given a Arris Modem witch controls the internet and phone service. Update: We got Tired of paying an arm and leg. So we called and asked them for the triple play price. They no longer offer it. Thats when they told us we have been with them for 7 years and they were nice to upgrade our digital cable so now we have like a lot more channels and only pay 130 dollars. Update 12/14/2009: Nothing really new to report, just that Comcast forced us to upgrade to the next tier of service. It was kind of wrong of them to do it the way they did. But with the next tier of service we did get HBO which is nice and theres lots of stuff On Demand. Update 10/7/2010 So they raised the cable again so now its $193 a month. So we are dropping back to a basic packages and are in hopes that ATT will have Uverse here in not too long. Update 4/13/11 Well a few weeks ago had an issue with the modem kept rebooting. They said they couldn't get out till the next day. Thank god I have a smart phone with a data plan because I would have been going thru the serious withdraw. But mom said the Tech was really nice and even gave us his card and said to ask for him if there was ever an issue. My mom did tell the tech that if ATT brings Uverse in to the area we would probably switch because Comcast raises rats too often. Update 5/15/11 Well about a week ago we had to have comcast tech come out because we fried another box, that has to be the 3rd in a year and a half, so he gave us a brand new box, The last few boxes were in circulation for a while and the new one was well NEW. The tech was nice and informative, I wish more people who worked for comcast were. Update 11/19/11 Really no change in regards to service. Would be nice if they lowered prices a little but that aint going to happen. Internet has been fast and stable we have had a few hiccups but that's to be expected. ATT has not deployed Uverse as we hoped and does not look like they will. Update 2/8/2012 Recently we had issues with our digital voice modem going in to standby on its own, so I contacted Comcast through the Comcast Direct Forum here on DSLreports. Tech had to come out to check things, he came out today. I was very impressed with this tech, he called and asked if he could come early, I was like sure thats cool. When he go there I explained the issues we had and showed him some of our modems logs, he was impressed that I knew about the modems logs. I them proceeded to tell him the changes we had made to our inside cabling because of remodeling we are doing on the house thats when he said that probably was the issue. When then inspected the cabling and we went outside to check the stuff on the pole ( which is like next to our house witch is awesome). He opened the box and looked at the wiring and check the signal from there, he looked at the wiring at the pole and decided it needed to be replaced. He replaced that wiring and little wiring inside. Decided that the modem needed to be replaced after I told him we loose internet connection but still could call Comcast on the phone. Our signal is now made of awesomeness. He did note that my trouble ticket came from corporate so if you have an issue that needs be resolved contact Comcast through the Direct Forums and generally they can straighten stuff out. 3/10/12 Learned yesterday that they raised our cable box rental fees to 9.95 they started out at like 2.95 when we first got digital cable. Needless to say we are considering dish network for TV service. Because our bill is almost $180 a month and at my job we have business class services from Comcast and my bosses bill is let what a crock of crap that is. 9/17/12 Not much to report. Price has stabilized. If they raise prices much more I might have to turn my box in and go over the air for TV. The internet has been working fine. One thing I like to know though, is how my boss at burger king is paying the same amount but has business class. 10/7/2015 About a year ago we called and threaten to cancel. Got a good deal that saved us $50. We got rid of their voice services and got HBO. We still do not have HD service. However they keep increasing the interwebs speeds as well as they have not imposed any data caps currently. What I would tell any one, Comcast is great for internet service, we have very little down time and speeds seem to be constant. I would stay away from the TV service if the rest of the family wasn't in to TV. On a side note. Im glad Comcast has the foresight in to investing in IPv6. Seeing how many ISP's are trying to stay on IPv4 even though we are officially out of IP addresses in North America. 11/7/2016 As of November 1st data caps went in to affect. We got our bill and the bill increased. WTF Comcast. Give us a bunch of screwgies all at once. They are the only real game in town. So we have to bend over and take it in the A. The only good thing is we get about 20% more speed then we pay for. Besides that, we would choose another provider if we had the option. Pretty soon, I think we might think about cutting cable. 06/20/2017 As of yesterday we turned our boxes in and officially cut the cord. Subbed to PS Vue, as well as Netflix and use my sisters Amazon Prime Sub as well. It feels like we are free. LOL. 6/28/17 Last weekend we lost internet connectivity for two days. Thought it was part of the large outage. It ended up being that the Xfinity store employee deleted all info on our account, including the modem. To make things right, Comcast put us in the Dual Play Streaming bundle. We have access to their streaming service. All for $39.95 a month for the first year and goes up to $59.95 after the first year. Cheaper than Internet only. 1/4/2018 Late December, early January we got upgraded to 100/10 service. Pretty nice if you ask me. Nice free upgrades. 7/22/2018 The latest bill went up to $65, but we were expecting that due to the fact our one year $46 pricing ran out. Still saving money however. Still slightly cheaper than internet only. 1/5/2019 Raised the bill again to $103. Comcast wants to play games I see. No matter, WE WILL NEVER go back to their TV service. Hulu service is much better. We havent called them yet, to see what they can do, most of the time in the past they told us to pound sand. So the struggle will continue. 11/13/2020 So we are currently on Internet only 200 Mbps / 10 Mbps up for $83 ish. Due to the fact we own our modem we have no BS fees. During the starting period of Covid Comcast was nice enough to suspend the cap. So Ill give them a slight pat on the back for that. When they reinstated the cap they raised it from 1 TB to 1.2 TB OOOOOOOO 200 extra gigs. On a side note T Mobile started offing Home Internet in my area. If we didnt use 600-900 Gigs a month in data, I would probably switch. 12/29/2020 Last bill showed a $3 increase. The annual Christmas Present for Comcast I suppose. If we had another wired broadband choice we would probably take it. Between the increase and the data caps, there is not much value in their service. 12/03/2021 Speeds were increased a few months ago. Didnt know that until a few days ago. Went from 200/10 to 300/10. I have noticed some performance issues, but thats probably because the 8x4 modem was being pushed to its limits. Will purchase new modem soon. Price is going up by $3, which is Comcast's annual Christmas gift to its customers. Thus far have not hit the cap, but have come close a few months. 01/21/2022 Just wanted to update that I got a CM1000 about a week ago and it has worked great. Definitely seeing over 300 Mbps. Both quality of service and signals look better. Found out we have a 5th upstream channel has well. 12/18/2022 A month or so ago we got upgraded from 300/10 to 400/10. The last bill we got in December stated the price was going up $3 a month, due to “upgrades”. Probably going to see what lower plans they have or maybe look in to T-Mobile internet. I just don’t see any value in their service any longer, faster speeds don’t do anything for us. 12/26/2023 $4 increase on our next billing cycle taking us from $92 to $96 a month. The history page for data usage has been broke for about a month now. Xfinity had a data breach. On a positive note they have been doing Network upgrade. Who knows when they will come to my area, but with Data caps faster speeds really dont matter. 4/24/2024 We decided due to the speed increases across the board that we would downgrade service. Went from 500/20 to 150/20. My thought process was A) We dont do any 4K streaming and B) I could care less how long it takes to download a game (I dont game as much now days anyway). We figure we can try the lower speed and if we need to we can bump up to the next package which is like 300/20. I think we will be fine. We are paying $66/m only because we dont do auto pay or paperless billing. member for 19 years, 6221 visits, last login: a few hours ago updated 94 days ago
| |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
·
- ISP Reviews
- Review an ISP
- Latest
- GBU
- Information
- Hardware
- FAQs
- Community
- Join
- Welcome
- Members
- For Sale
- Forums
- All Forums
- Follow
- Site
- Mobile mode
-
© DSLReports.com
Est. 1999
Sunday, 28-Jul 10:27:00
Hosted by
Liquid Networks