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Try Audeze Headphones for 30 Days Risk Free:
Audeze offers a 30-day return policy at no extra charge, for customers in the United States (including Hawaii and Alaska), and Canada. The customer is responsible for paying the return freight to Audeze using a shipping method with tracking numbers. Buy your Audeze headphones today and in the unlikely event you want to return them, do so within 30 days.
To make a return, email support@audeze.com, and supply your product's serial number and a brief reason for return. We'll process the return request and send you an RMA number and shipping instructions as soon as possible.
Free Shipping:
We offer free shipping on ALL orders of new, direct-sale products including cables and accessories, to customers in the USA; including Hawaii and Alaska. If you purchase from outside the USA, your warranty service, if needed, must be done in the USA.
Customs and Tax:
If you are purchasing products in a country where there may be customs charges, taxes and other surcharges, please contact your local agency to get an accurate estimate of these charges. Any customs charges, import duties or surcharges will be assessed upon entry to your country and are your responsibility to pay.
Shipping and Delivery Details:
In order to protect your purchase, there will be a signature required for delivery on all headphones.
Please enter a telephone number so we can contact you if there are any issues during shipping.
Please provide your full street address. We are not able to fulfill orders that have P.O. Box addresses.
Legal Disclaimer:
All information provided on this web-site is subject to change without notice.
Pricing:
We make every effort to provide the most accurate information, but mistakes do occur, and we reserve the right to make corrections, adjustments or changes without notice. Discounts or coupons offered are applied once per order, and cannot be "stacked" for additional discounts. If you have ordered an item that is subject to a price increase, we may hold your order and inform you of the increase.
Availability:
The availability information presented on our site is the most current information we have, but errors do occur, and this information does not constitute a guarantee or promise of availability. We generally ship in-stock products within two to five business days (Monday-Friday) after payment is received, but unanticipated delays can occur. If a product you have ordered is not available for shipment, we will do our best to let you know. Anticipated delivery dates are dependent upon our suppliers and other factors beyond our control, and are subject to change.
Warranty:
All our products are brand new and come with full manufacturer's warranty (unless specifically stated otherwise). We want you to be completely satisfied with your purchase. You may return defective items to us within 30 days for repair, replacement or refund (less shipping charges). After 30 days, the manufacturer's warranty will apply. For more detailed information regarding all of our warranty policies, please see here.
IMPORTANT: It is a crime to use someone else's credit card without their permission. If you use a credit card fraudulently to pay for products at this site, we will forward information to the appropriate law enforcement agency.
Text Marketing & Notifications
By consenting to Audeze’s SMS marketing in the checkout and initializing a purchase or subscribing via our subscription tools, you agree to receive recurring text notifications (for your order, including abandoned checkout reminders), text marketing offers, and transactional texts, including requests for reviews from us, even if your mobile number is registered on any state or federal do-not-call list. Message frequency varies. Consent is not a condition of purchase.
If you wish to unsubscribe from receiving text marketing messages and notifications, reply with STOP to any mobile message sent from us or use the unsubscribe link we provided you within any of our messages. You understand and agree that alternative methods of opting out, such as using alternative words or requests, will not be considered a reasonable means of opting out. We do not charge for the service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message and data rates may apply.
For any questions, please text HELP to the number you received the messages from. You can also contact us at info@audeze.com for more information.
We have the right to modify any telephone number or short code we use to operate the service at any time. You will be notified on such occasions. You agree that any messages you send to a telephone number or short code we have changed, including any STOP or HELP requests, may not be received, and we will not be liable for honoring requests made in such messages.
To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.
Your right to privacy is important to us. You can see our Privacy Policy here to determine how we collect and use your personal information.
