Update 7/16/2024: Organizational messages will be removed from Intune in the August (2408) service release.
The Intune experience for managing organizational messages will be removed no earlier than August 2024. You can now view and manage your messages created in Intune in the new experience within the Microsoft 365 admin center. The new experience includes new, top requested features such as the ability to author custom messages and message delivery on Microsoft 365 apps. To learn more about the new experience, review: Introducing organizational messages (preview) in the Microsoft 365 admin center.
If you’re using organizational messages in Intune, there are several key things to be aware of with the experience moving to Microsoft 365:
Intune RBAC roles won’t work once the experience has been removed from Intune. You’ll want to update your Intune roles to the Microsoft Entra roles before this change to ensure your admins are able to continue managing organizational messages.
To create organizational messages in Microsoft 365 admin center, create a new custom role or use one of the built-in roles in Microsoft Entra:
For instructions on creating custom roles or assigning roles in Entra, review the following documentation:
Create and assign a custom role in Microsoft Entra ID
Assign Microsoft Entra roles to users
Will I be able to access organizational messages from Intune?
You can continue to access and manage organizational messages in Intune until the experience is removed. After that, the organizational messages user interface within the Intune admin center (Tenant administration > Organizational messages) will be removed.
What will happen to messages I have created in Intune organizational messages?
Your entire messages history and all active messages from Intune’s organizational messages will be available to view, cancel, or delete in the Microsoft 365 admin center. All active messages from Intune will continue to be delivered until the expiration date you have specified.
What will change for my organization and users?
The following functionality will be impacted:
How will an admin distinguish messages authored from Intune in the Microsoft 365 admin center?
Under the Message Detail pane, the Source field will indicate messages authored from Intune or other entry points.
What happens to audit logs of organizational messages in Intune?
Intune audit logs can be viewed in the Intune admin center for the last 30 days or up to 1 year when using Graph API.
How will this impact the existing setting which allows you to block Microsoft messaging?
There’ll be no changes to the existing management of Microsoft messaging policy within Intune before August 2024. If you currently block messages that come from Microsoft, you can continue to do so while also allowing organizational messages to come through. Later, after August 2024, this functionality will migrate to organizational messages in the Microsoft 365 admin center.
Stay tuned to this post for updates on the exact timing of this change! If you have any questions, leave a comment below or reach out to us on X @IntuneSuppTeam.
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