Updated 4/24/24: We have resolved this issue where users were incorrectly redirected to Intune Company Portal website. A fix has been included in the Intune Company Portal update (version 5.2403.0), available on the iOS/iPadOS App Stores. If you're impacted by this, please update to the latest version of the app to resolve.
We recently resolved an issue where users with iOS/iPadOS devices enrolling with Automated Device Enrollment (ADE) are unable to sign in to the Intune Company Portal app for iOS/iPadOS. Rather, users were incorrectly prompted to navigate to the Intune Company Portal website to enroll their device, and they are unable to complete enrollment. This issue had occurred for newly enrolled ADE users that are targeted with an “Account driven user enrollment” or “Web based device enrollment” enrollment profile and just in time (JIT) registration has not been set up.
While this known issue is resolved, we always recommend organizations using iOS/iPadOS ADE to have JIT registration set up for their devices for the best and most secure user experience. For more information, check out: Set up just in time registration to learn more.
If you have any questions, leave a comment below or reach out to us on X @IntuneSuppTeam.
Post updates:
4/24/24: A fix has been included in the Intune Company Portal update (version 5.2403.0), available on the iOS/iPadOS App Stores. If you're impacted by this, please update to the latest version of the app to resolve.
