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Buying a domain through Dan.com is simple and straightforward.
From a buyer's perspective the process was transparent, easy, and safe.
Really cool experience! Great customer service too.
Date of experience: 01 July 2024
Reply from Dan.com
Hello Celesta,
Thank you for your feedback. We are very glad to hear that you received such great support from us. We look forward to helping again in the future and thank you for being a GoDaddy customer.
Luis has been a very helpful agent with all my issues during my leasing process, all the way up to moving time. I sincerely hope you keep Lewis for a very very long time because he is truly one of it's kind. ⭐⭐⭐⭐⭐
Date of experience: 03 July 2024
Reply from Dan.com
Hello IR787,
Thank you for your feedback and we are pleased to hear that Luis did such a great job. We appreciate you taking the time to share with us and thank you for being a GoDaddy customer.
I'm confused.... My domain was originally with Go Daddy, and was then bought and parked by Dan.com... who are owned by Go Daddy. Which means that it's just a round-about way of Go Daddy holding on to a domain that, really should have been given the chance for ALL people and companies to buy, not just Go Daddy, I mean Dan.com (my mistake!)
Date of experience: 10 August 2023
Reply from Dan.com
Hello Benjamin ,
Thank you for your feedback. and for the opportunity to clarify that Dan.com doesn't own your domain name. Dan.com is a domain name marketplace - we provide value to our customers by allowing them to create an account and then list domain names for sale, or purchase domain names from others. I am sorry to hear that your domain name expired and can confirm that all domain registrations follow a Domain Name Life Cycle when they expire (as dictated by the domains particular Registry). While some domain extensions can differ in this process, this includes being notified via email of the failed billing, the expiration, as well as opportunities to renew, recover the domain, or even bid on it at an expired domain auction. I hope this information helps and we appreciate you sharing your experience with us.
Best company of its kind. There is not any company like Dan.com as of today. Here are some of the things that I like about dan.com:
1. Payment on time 2. High quality traffic 3. Integrated with Afternic, so you are in front of 40+ million visitors 4. High quality customer service 5. Sleek and intuitive UX dashboard 6. Reliable and high speed website 7. High probability of sales if you have some high value domain names
Date of experience: 17 June 2024
Reply from Dan.com
Hello Виктория Щербак,
We are glad to hear that you have had such great support from us and we look forward to helping again in the future
Best company of its kind. There is not any company like Dan.com as of today. Here are some of the things that I like about dan.com:
1. Payment on time 2. High quality traffic 3. Integrated with Afternic, so you are in front of 40+ million visitors 4. High quality customer service 5. Sleek and intuitive UX dashboard 6. Reliable and high speed website 7. High probability of sales if you have some high value domain names
Date of experience: 30 June 2023
Reply from Dan.com
Hello Reza,
We are glad to hear that you have had such great support from us and we look forward to helping again in the future
I ordered an e mountain bike via the cycle to work scheme. Cycle Solutions kept in touch throughout the ordering process to delivery. Could not have been more helpful. Delivery was the problem. Unfortunately CS have chosen to use TNT as their courier. It took one week to transport the bike from Wales to Scotland with delivery to wrong depots etc. I won’t elaborate how useless TNT are as a logistics outfit. Suffice to say they are dire. I have marked down one star for this reason. CS I urge you to sever ties with TNT. They are the reason for the majority of your negative reviews. You deserve to partner with a better courier.
Date of experience: 29 May 2024
Reply from Dan.com
Hello Gareth ,
Thank you for your feedback. I believe this review was intended to be posted elsewhere and want to ensure we can help where possible. We are a Domain Name Marketplace and not "TNT" mentioned in the review. I have sent a follow up email through Trustpilot so that we may look into this further.
We have been using DAN for years to buy and also sell domain names. Legitimate marketplace. Top-notch support and great UX. Recommend to anyone. We know dozens of others who also use DAN regularly. If you are looking to buy a domain then DAN is one of the best platforms to use, If not, The Best.
Date of experience: 01 June 2024
Reply from Dan.com
Hello Alex,
Thank you for your feedback. We are very glad to hear that you received such great support from us. We look forward to helping again in the future and thank you for being a GoDaddy customer.
I always to push myself to the edge to make ready for struggle at anything I face. kindly trust that every abilities can be brought up by ourself with consistency empathy, strength that transforms from emotions, and passions. Outermost is attitude ,self respect, with honest to achieve the goals,no matter what your goal is, please keep mine above, get it from my whole life experiences. Cheers! All
Sold a few domains through Dan, but my last sale after 20 days is still pending. Has been transferred to the new owner long time ago but DAN still has to verify with afternic. Both of them are under the Godaddy umbrella so I wonder what the delay is. Have pulled all my domains from them. Going to sell them through another broker or directly as I have done in the past. A three star rating as I did not have issues in the past, but now they pass on the buck to someone else
Date of experience: 31 May 2024
Reply from Dan.com
Hello Mko,
Thank you for your feedback. I would like to better understand your experience and have sent you an email through Trustpilot requesting additional information.
Good Communication from the Dan team and overall a pretty seamless process. A few things that could be better:
1. Dan.com doesn't fully authenticate ownership of the domain until the time of purchase so felt it was up in the air until the transaction was fully done
Overall pretty good though and felt pretty safe through the whole process
team and overall a pretty seamless process. A few things that could be better:
1. Dan.com doesn't fully authenticate ownership of the domain until the time of purchase so felt it was up in the air until the transaction was fully done
Overall pretty good though and felt pretty safe through the whole process
Deliver you hospital beds with a no ground socket at the end of the plug you have no knowledge that a patient who on the oxygen in his nose could go to the fire because of the Static Ground Shock You are irresponsible you should
Date of experience: 16 July 2024
Reply from Dan.com
Hello Gibson,
We do not offer nor deliver hospital services. We are a Domain Name Marketplace that helps customers to buy and sell domains. I believe this review was left in error and we will assist with notifying Trustpilot to help you to get it to the right area.
What do you call an unethical company whose goal is to not serve its customers and rather are driven by greed and money? Dan.com & godaddy.com
Godaddy and its affiliates are nothing but crooked organization who wants to cheat and fraud its customers. They do not care about their customers and are not in business to serve with integrity.
Do not do business with Godaddy.com and its affiliates.
Date of experience: 15 June 2024
Reply from Dan.com
Hello Ray,
Thank you for your feedback. I would like to better understand your experience and have sent you an email through Trustpilot requesting additional information.
I sought out to purchase an existing domain from another owner. Working with Dan helped provide legitimacy to my dealings and the process was smooth and easy. They also provided reminders and steps for me to follow which made it very easy. I would not hesitate to recommend Dan for anything domain related
Excellent! Superb customer service, helped guide us through the domain transfer with ease. I would definitely use Dan for future domain needs. Thank you for creating a process that is easy for your customers to navigate.
From making my initial purchase with this company to receiving the product the whole experience has been brilliant . The speed of delivery was outstanding and the product itself is excellent . Big hands up and well done from myself
Another superb experience using Dan as a seller, offer from buyer accepted today, I provided the AUTH code, domain transferred and money paid to me in around an hour. Fantastic experience keep it up Dan.
Date of experience: 12 April 2024
Reply from Dan.com
Hello JR,
We are glad to hear that you have had such great support from us and we look forward to helping again in the future