What do I do if I've been banned or suspended in Madden NFL 24? [ Edited ]

[EA_Kent]

Hello, Madden NFL Community!

Suspended or banned from Madden NFL? Please check out this article on the EA Help website for more information on how to move forward: 

• Get information about your account lock, ban, or suspension

Are you missing a game mode tile from the main menu? Do you have either an auction house or trade block lock icon? This means your account has been actioned. Please use the steps in the article linked above to set up a case with the Terms of Service team so they can review your account. 

Please note that we cannot assist with banned/suspended accounts or auction house bans here on Answers HQ. The Terms of Service team will need to review your account to determine if the action can be reversed. 

For full details on EA's Terms of Service and User Agreement:

• Know The Rules In EA SPORTS Madden NFL Football
• How To Get More Information About My Ban Or Suspension
• Electronic Arts User Agreement
• How to Contact an EA Advisor for General Questions & Account Help (EA Advisors cannot overturn bans)
• Report players for cheating, abuse, and harassment