FIFA 23 "unable-to-connect" error message

[maryann805]

Nintendo Switch

[EA_Aljo]

@maryann805 

I'd like you to power cycle your equipment with the following steps: unplug your modem/router and console. After 2 minutes plug in the modem/router. Let them come back online completely. Then plug in your console and start it up. Let me know if that helps or not. Thanks!

[tomo-dormido0]

Quiero jugar online

[car3ino]

No still comes up on screen with a QR code 2 scan with fone I've rest password ect as it says credentials had expired

[car3ino]

---

@EA_Aljo wrote:

@maryann805 

I'd like you to power cycle your equipment with the following steps: unplug your modem/router and console. After 2 minutes plug in the modem/router. Let them come back online completely. Then plug in your console and start it up. Let me know if that helps or not. Thanks!

---

I've done that

[car3ino]

---

@EA_Aljo wrote:

@maryann805 

I'd like you to power cycle your equipment with the following steps: unplug your modem/router and console. After 2 minutes plug in the modem/router. Let them come back online completely. Then plug in your console and start it up. Let me know if that helps or not. Thanks!

---

---

@EA_Aljo wrote:

@maryann805 

I'd like you to power cycle your equipment with the following steps: unplug your modem/router and console. After 2 minutes plug in the modem/router. Let them come back online completely. Then plug in your console and start it up. Let me know if that helps or not. Thanks!

---

I've done that

[car3ino]

---

@EA_Aljo wrote:

@maryann805 

I'd like you to power cycle your equipment with the following steps: unplug your modem/router and console. After 2 minutes plug in the modem/router. Let them come back online completely. Then plug in your console and start it up. Let me know if that helps or not. Thanks!

---

Done that

[car3ino]

Wot do I do does it .After if I'm playing standard edition of fifa23

[EA_Aljo]

@car3ino 

This is an account related issue so please contact an advisor for assistance. To do that, you can open a case here.

[car3ino]

Plz help ive triedall that