2 weeks ago
Game crashes to desktop randomly with no error message Most of the time it crashes before it goes full screen. Sometimes it crashes at the main menu screen. Sometimes it crashes while a server is loading or during the first game or after the first game. Never make it to a second game. Been playing this game since launch and this started a couple weeks ago.
I've tried reinstalling EA App, clearing cache. Tried reinstalling 2042 multiple times. Updated Windows, Bios, Drivers. Reinstalled Windows. Tried disabling Control flow guard for the game as somebody suggested elsewhere. It's the only game that crashes.
I do get a Crash Dump file every time and it's always the same. It says:
EXCEPTION_RECORD: (.exr -1)ExceptionAddress: 00007ffb4cdf0464 (oo2core_8_win64+0x0000000000060464) ExceptionCode: c000001d (Illegal instruction) ExceptionFlags: 00000000 NumberParameters: 0 PROCESS_NAME: BF2042.exe ERROR_CODE: (NTSTATUS) 0xc000001d - {EXCEPTION} Illegal Instruction An attempt was made to execute an illegal instruction. EXCEPTION_CODE_STR: c000001d IP_ON_HEAP: 0808080808080808 The fault address in not in any loaded module, please check your build's rebase log at <releasedir>\bin\build_logs\timebuild\ntrebase.log for module which may contain the address if it were loaded. FRAME_ONE_INVALID: 1 STACK_TEXT: 00000000`50f3e870 08080808`08080808 : 08080808`08080808 08080808`08080808 08080808`08080808 00000000`00000000 : oo2core_8_win64+0x60464 00000000`50f3e878 08080808`08080808 : 08080808`08080808 08080808`08080808 00000000`00000000 00000000`00000000 : 0x08080808`08080808 00000000`50f3e880 08080808`08080808 : 08080808`08080808 00000000`00000000 00000000`00000000 00000000`00000000 : 0x08080808`08080808 00000000`50f3e888 08080808`08080808 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x08080808`08080808 00000000`50f3e890 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x08080808`08080808 FAILED_INSTRUCTION_ADDRESS: oo2core_8_win64+60464 00007ffb`4cdf0464 660ffaca psubd xmm1,xmm2 SYMBOL_NAME: oo2core_8_win64+60464 MODULE_NAME: oo2core_8_win64 IMAGE_NAME: oo2core_8_win64.dll STACK_COMMAND: ~39s; .ecxr ; kb FAILURE_BUCKET_ID: ILLEGAL_INSTRUCTION_AVRF_c000001d_oo2core_8_win64.dll!Unknown OS_VERSION: 10.0.22621.1 BUILDLAB_STR: ni_release OSPLATFORM_TYPE: x64 OSNAME: Windows 10 FAILURE_ID_HASH: {c619dd49-3b54-aa57-53ff-bc7a3fdf3809} Followup: MachineOwner ---------
2 weeks ago
With the troubleshooting you have already performed, there may be a hardware issue.
If you are comfortable with it, you might reseat your RAM sticks in their slots.
Before that though, try these steps, thanks.
2 weeks ago - last edited 2 weeks ago
@EA_Barry
I have also replaced my motherboard and RAM since this started. Memtest86 Passes. I still get crashes with XMP on or off. Also tried reducing RAM speeds slightly. Still crashes.
Did the clean boot and ran SFC. It did repair a Framework file. But still getting crashes after that. And yes my display is connected to my GPU.
Funny thing is that it will crash before getting to the main menu. But if I swap that "oo2core_8_win64.dll" file(mentioned in the crash dump) with one from another game, it will make it to the main menu and stay for a minute or two. Then it will close with a EasyAnticheat error 115(understandably). But then when I put the original file back, it crashes immediately again. I tried this multiple times to the same result.
Have deleted that file and let the EA app repair it multiple times as well. As well as deleting and reinstalling the game on different drives.
2 weeks ago - last edited 2 weeks ago
@CHUCK_LEN0RRIS hey man.
I see ya got 13th Gen Intel(R) Core(TM) i9-13900K , you know that some batches are sensitive for OC at memory and cpu ?
Is it possible ya did OC youre system ? in ADVANCED CPU SETTINGS (in bios) ya should enabled TURBO POWER LIMITS.
Also disable the UHD INTERGRATED INTEL GPU in bios.
Please updateus and tell what ya have done already (or not have done)
Cheers
ps what brand and type motherboard do ya use ? Also what memory brand and typ ya use ?
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