sims3 update

by zangetsubeauty
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Original Post

sims3 update

★★★ Newbie

Hi all, 

I've been having issues with the new update for Sims3. When I first accepted the update, sims3 just suddenly stopped playing on my laptop. Then my laptop was overrun with bugs within a couple of days. Was horrible.

Cleaned and reset the laptop now and installed sims3 again, I didn't accept the update on launcher and went into game, but without this update, it won't allow me to connect to my account and therefore cannot access my gameplay or my expansion packs. 

It's also been completely horrendous trying the get in touch with an actual member of customer support.

If anyone has any information or advice, I would be grateful. Thanks Standard smile

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Betreff: sims3 update

Hero

Could you post your Computer's DxDiag?

To gather a DxDiag on your computer, please follow the steps here: http://answers.ea.com/t5/The-Sims-3/HOW-TO-DxDiag-for-Sims-3-PC-Only/td-p/1049584/

You can attach the txt file to your post directly. 

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



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