Level up 45 reward missing

[mco46pwxc3kr]

Please help me to get my well earned league level up reward. As you can see we have reached level 45. It was a looong road to it and I am very pissed I got nothing

[mco46pwxc3kr]

So I’ve spend 40 mins talking to Customer Care and they pushed me to post this issue here to get help or fix. And no response for a few days. Well done, EA. Great way to ignore issues from the paying players.