Re: Login issue

by EA_Aljo
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Login issue

★★ Newbie

When I try to play it says my login information with ea has expired since I haven’t used it in some time. The problem is the email associated with it and the one linked to my Xbox I no longer have access to. I started a new account under my new email but I can’t unlink my Xbox from the old email address because it keeps sending email to that address. Any help would be appreciated as I can’t play the game at all right now. 

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Accepted Solution

Re: Login issue

Community Manager

Hi there, @crazyshakeapeare 

 

We're not able to help with account related issues over Answers HQ. An advisor can assist with this though so please open a case here to get in touch with one. Thanks!

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Re: Login issue

Community Manager

Hi there, @crazyshakeapeare 

 

We're not able to help with account related issues over Answers HQ. An advisor can assist with this though so please open a case here to get in touch with one. Thanks!

Aljo.png
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