Who's fault is it? Xbox or EA?

by DanielGomez2000
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Who's fault is it? Xbox or EA?

★★★ Newbie

I'm trying to figure out who can resolve my issue I am experiencing at the moment.

 

I contacted Xbox Support and they told me to come here and ask for a resolution.

 

Problem: It seems after a recent update that my game no longer loads my save data that I have on the Xbox Cloud service. When I start up the game it keeps taking me to the difficulty selection screen.

 

- - - I play on Xbox Series X and tried syncing my cloud data every way possible whether that means uninstalling the game and local game save which makes the game load my cloud data - - - *which xbox support suggested*

 

When I bring up the manage storage screen on the game data is in the cloud and is in sync and NOT pending in anyway which means its working.

 

Its just the game refuses to acknoledge that my save files are working.

 

What do I do?

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