I’m not getting Hut rush rewards. Is this a bug?

[Thegr8n8]

I’m not getting hit rush rewards after playing for a couple hours? When will it come or will it ever come?

[EA_Aljo · Accepted solution]

Hello, @Thegr8n8 

I moved your thread to the HUT forums. 

As far as this issue goes, HUT Rush rewards are received immediately when you hit the next tier of rewards. If this isn't happening, I'd like you to power cycle your equipment with the following steps: unplug your modem/router and console. After 2 minutes plug in the modem/router. Let them come back online completely. Then plug in your console and start it up. Check again to see if the missing rewards are now in your inbox/unopened packs. Let me know if that helps or not. Thanks!

[EA_Aljo · Accepted solution]

Hello, @Thegr8n8 

I moved your thread to the HUT forums. 

As far as this issue goes, HUT Rush rewards are received immediately when you hit the next tier of rewards. If this isn't happening, I'd like you to power cycle your equipment with the following steps: unplug your modem/router and console. After 2 minutes plug in the modem/router. Let them come back online completely. Then plug in your console and start it up. Check again to see if the missing rewards are now in your inbox/unopened packs. Let me know if that helps or not. Thanks!