my account has been hacked

[q70ckql7s4yw]

my account was hacked 15 days ago. I'm not realizing that it happened 15 days ago (10 March 2024). i try to login my ea account but can't be access because the email had been changed to somebody that i don't know who is he (hacker) which is that was hacked. I have proof that I was bought the EA FC 2024 on 22 Dec 2023. then i try to reset my password , after i reset my password , my EA acc  was detect been new account . which is system detect my account like a new user . and lastly my games in EA account was been missing because EA not detect my account because my email ([edit: email address removed]) was change to [edit: email address removed] (hacker)

[EA_Rigel · Accepted solution]

Ciao @q70ckql7s4yw, parliamo pure in italiano sui forum italiani di Answers HQ!

In queste bacheche non ci occupiamo di account hackerati, per cui consigliamo di seguire attentamente i passaggi della guida per gli account hackerati, e se ci sono domande, siamo a disposizione! 

[q70ckql7s4yw]

my account has been hacked 15 days ago . i'm not realize that was happened 15 days ago ( 10 march 2024 ) . i try to login my ea account but can't be access because the email was been change to somebody that i don't know who is he ( hacker) which is that was hacked. i have proof that i was bought the EA FC 2024  on 22 Dec 2023 .

[EA_Rigel · Accepted solution]

Ciao @q70ckql7s4yw, parliamo pure in italiano sui forum italiani di Answers HQ!

In queste bacheche non ci occupiamo di account hackerati, per cui consigliamo di seguire attentamente i passaggi della guida per gli account hackerati, e se ci sono domande, siamo a disposizione! 

[EA_Rigel]

Accettiamo la risposta data per dare una migliore visibilità ai passaggi suggeriti, nel caso potessero tornare utili anche ad altri giocatori che si trovassero in una situazione simile.

Siamo sempre qui, in caso di bisogno!