a month ago
Same I’m on day 3 now
a month ago
Same here, on day 4 of order being processed & support are completely useless - straight out theft at this point
a month ago
Same issue here - joke of a company
a month ago
I have the same problem since I purchased it on friday. They already charged me in the 2nd payment, but the first one is still processing and so is my membership on this account.
a month ago
Hey there @tommyangelotr
If you look over the transaction history for your account, are you seeing the purchase status for your EA Play membership showing as completed, processing, or failed?
a month ago
If your transaction is stuck in a processing state, we'd need the live support team to review your billing information to see what's going on- here on the forums we don't have access to your account details to take a look with you.
Please submit a new help request to speak with live support by following the steps here: https://help.ea.com/en/help/faq/using-ea-help/
a month ago
Live support not say anything
a month ago
If you're submitting an email case, live support will review this and get back to you as quickly as possible. If you're trying to contact through live chat and the chat isn't connecting, you can try these steps:
Get help with The Play List, your discount, DLC, and more.
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