Wrong Playoff OT Format in Franchise Mode

[TJBreuls]

Product: NHL 24
Platform:Sony Playstation 4
What is your gamertag/PSN ID? Timothythomas
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? In Franchise mode, make to playoffs. Have a game go into OT

What happens when the bug occurs? Overtime is 5 min 3v3 in Playoffs
What do you expect to see? 20 min 5v5, Continous OT
Was the issue in online or offline mode? Offline
Insert Game Mode or Feature here Franchise Mode
What time did you see the bug? (HH:MM AM/PM) 11:00AM
What is your time zone? EST (IET) - GMT - 5:30
EASHL issues? Please insert your Club Region.
What is your game language? English

Playing my franchise. First round of playoffs. Using Toronto vs Florida. Game 3. Series 1-1. Simmed 1st, 2nd an 3rd periods. Game tied at 0-0. Played OT. OT started as 3v3, 5 min periods. I won the game before the time expired. Playoffs should be 20min 5v5

[EA_Aljo]

Hi there, @TJBreuls 

If you experience this again, can you get me a video of it happening? Thanks!

[TJBreuls]

@EA_Aljo If i see it again I will definatly take a video.

[EA_Aljo]

@TJBreuls 

Sounds good. Thank you.

[vSonGoHan]

@EA_Aljo I have the exact same problem that he is talking about, except my problem doesn't stop. No matter what setting I set for season OT settings or playoff OT settings, When I sim CPU versus CPU, playoff overtime is always without fail 3v3 5 minute periods then shoot out. This has happened alot of times. It doesn't happen however if I just skip the game and advance to the next day. It might have to do with the fact that the gameplay sliders don't save in this game no matter what, you have to change them in game settings on the matchup screen before you start a game, and that might mess it all up. Whatever it is, please fix it. It's extremely frustrating and I paid $80 for this game and it doesn't even work In multiple ways.