Apex didn’t receive rp

by 2343229843
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Apex didn’t receive rp

★★★ Newbie

Product: Apex Legends
Platform:Xbox Series X
Please specify your platform model. Microsoft Xbox Series X
What is your gamertag/PSN ID/EA Account name? JewelLikeKid
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible. Eerex2020, AshenOne240
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)? Lifeline
Which Legends were your squad mates using (if applicable)? Horizon and Ash
Where did the issue occur? Returning to the lobby after a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. At the end of the game showing us the Champions
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. It happened at the end of the game we won the game. I was trying to return back to lobby and my game would not let me back into the Server and I kept trying to get it back in so I just took a brain out on another game and when I got back on my points were not there
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? 1
When did this happen? (dd.mm.yy hh:mm) 8/7/2024
How often does the bug occur? Occasionally (10% - 49%)
How severe is your issue? Minor impact to gameplay
What happens when the bug occurs? It doesn’t give me my rp points for rank
What should be happening instead? It should give me my rp points for winning the game instead of not giving me anything
Steps: How can we find the bug ourselves? I don’t know

And no I did not drank because how could someone lose over 850 points 

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Re: Apex didn’t receive rp

Community Manager
@2343229843 Thanks for reporting this.

Did you play one more ranked match after that? If yes, did the ranked points update correctly?

EA_CuervoAHQ

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