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The Which? Shoddies 2024

We've named the companies, services and products that can – and should – do better

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End the Insurance Rip-Off
Insurance companies are getting away with ripping us off when we need them most. It's time for the regulator to get tough with badly behaving companies. Demand action by signing the petition.
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Customer Service Counts
What happened to customer service? We're passed around from pillar to post, on hold for ages in frustrating phone queues. Companies say we're important to them - it's time to show us they mean it and put customers first.
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Stamp Out Scams
Scammers steal hundreds of millions from innocent victims every year, bombarding us with fraudulent texts, emails and calls. The Government and businesses need to do more to protect us from scams. Demand change by signing the petition.
Sign the petition