bunny.net Reviews

856  •  Excellent
TrustScore 5 out of 5

4.8

In the Internet Service Provider category

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Reviews4.8

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Rated 5 out of 5 stars

Swift response

Pricing: I can't believe how affordable they are compared to their peers. Cloudfront is 8x as expensive. They also allow payment by credits with just $1 / month minimum.

Support: Swift response. Didn't need any follow up.

Features: They have everything you might need for a CDN.

Overall, it's a 10/10 service.

Date of experience: July 25, 2024


Rated 5 out of 5 stars

Their service is really smooth and fast...

Their service is really smooth and fast. When it comes to support issues that are sometimes required, they are also extremely fast and completely solution-oriented. Each of them is very valuable, but I would like to thank Benjamin for his sincerity and instantly providing the right solutions. I will always prefer this company for my projects and I highly recommend them.

Date of experience: July 22, 2024


Rated 5 out of 5 stars

Exceptional experience with Bunny

Our overall experience with Bunny has been exceptional! We are thoroughly satisfied with all the services we use for our projects, and the support team has consistently exceeded our expectations. The Bunny team went above and beyond to accommodate a specific requirement we had, demonstrating their commitment to customer satisfaction. Keep up the great work, Bunny!

Date of experience: July 24, 2024


Rated 4 out of 5 stars

I am satisfied with the services but I have a Bunny Stream problem

Hello, I am using the Bunny.net Stream product, but in recent months the system has changed and after encoding the 1920x800 resolution video, it becomes 2592x1080 and this problem causes the video to hang on mobile devices. It would be perfect if you do something that requires it to remain in its original form. Me and many of my friends are experiencing this problem. Other than that, I am satisfied with the services

Date of experience: July 15, 2024


Rated 5 out of 5 stars

VERY patient and helpful staff

The helpdesk was very patient and they came up with a solution how to stream videos to a Thinkific course platform. It took little time for them to figure out the platform specifics, but they solved it, great!

Date of experience: July 12, 2024

Reply from bunny.net

Hi, Thank you for your kind feedback! We're thrilled to hear that the team could assist your Thinkific integration and we appreciate your patience as we worked through the specifics. If you need any further assistance, we're always here to help.

Kind Regards,
Bryan
Technical Support Manager


Rated 5 out of 5 stars

Amazing Service, Even better Support

Absolutely Amazing, we've recently moved image transformations / optimizations from a Competitor to Bunny. The setup was super simple and it worked with basically no config at all. We've encountered a small issue (on our side) in the middle of the night and the Support team provided a solution within 15 minutes. We're on a $10 a month plan, I dont think you can find this level of support anywhere else. Could not be happier with the service!

Date of experience: July 02, 2024

Reply from bunny.net

Hi Tim,

Thanks for highlighting the support you received, our goal is to provide a top tier experience and sounds like we hit the mark! The team was thrilled to help with your transition to bunny.net and if you have any further questions or configs you need assistance with please reach out to us.

Kind Regards,
Bryan
Technical Support Manager


Rated 1 out of 5 stars

Abuse-hosters

Providing CDN services for malware clients, they don't even bother to read or reply to abuse warnings.

Date of experience: July 14, 2024


Rated 5 out of 5 stars

Excellent CDN provider

Best CDN provider with impressive performance. I'm using BunnyCDN with my website, and I've been very impressed with the improvement in website performance. Their CDN service is reliable and easy to use.

Date of experience: July 11, 2024

Reply from bunny.net

Hi Ahmed,

Thank you so much for your kind words and for sharing your positive experience! We're thrilled to hear that you're impressed with our CDN and it's great to know that you find our service reliable and user-friendly. If you have any questions or need further assistance as you continue to use bunny.net services, please don't hesitate to reach out.

Kind Regards,
Bryan
Technical Support Manager


Rated 5 out of 5 stars

Love you Bunny team!

CDN for dummies really. Cloudflare can be very scary to setup and complex. Bunny feels much more straightforward and the fees are insanely low. Like suspiciously low. You top up your account with £20 and it seems to last for months and months on a website that easily gets 3000+ visitors a monthly across the globe. I dont question it but I know its definitely working!
They seemed to have come out with a bunch of new features recently so theyre clearly investing in the platform. Love it.
Keep on hopping!

Date of experience: June 27, 2024

Reply from bunny.net

Hi Alistair,

Nothing suspicious here ;) At bunny.net we're just committed to providing a high value stand out service! Thanks for taking the time to leave a review and joining us on our journey!

Kind Regards,
Bryan
Technical Support Manager


Rated 5 out of 5 stars

Solid support

Solid support, fast response and a European partner.

Deliberately stating partner and not supplier because I really have the feeling Bunny is working with their customers instead of just delivering a service. Simple questions (stupidity from my side), complex questions -- all answered within a few minutes and always friendly and supportive. 5 stars with ease.

Date of experience: June 28, 2024

Reply from bunny.net

Hello Kristof, Thanks for taking the time to leave this review, we feel the same way and look forward to growing our partnership! if we can help in any way going forward please don't hesitate to let us know.

Kind Regards,

Bryan
Technical Support Manager


Rated 5 out of 5 stars

Fast and friendly support

I was looking for a replacement for cloudflare today when I came across the bunny.net company
In the first encounter and request for support, they answered immediately and solved my problem.
I hope their services will be good in the long run

Date of experience: June 24, 2024

Reply from bunny.net

Hi Saeid and welcome to Bunny! glad the team could assist with your transition and if we can do anything to help with your integration going forward please let us know.

Kind Regards,
Bryan
Technical Support Manager


Rated 5 out of 5 stars

Tilen replied instantly at 10pm on a…

Tilen replied instantly at 10pm on a Friday which was unbelievable.

He immediately addressed my technical problem and had it solved within just one back and forth. Support agents like Tilen at BunnyCDN are the primary reason I have used & preached it for everything I do the last 3 years.

Date of experience: June 07, 2024

Reply from bunny.net

Hello Eric, We appreciate you taking the time to leave such a positive review showing your belief in the bunny.net services! The team are delighted to be here to support you 24/7!

Kind Regards,
Bryan
Technical Support Manager


Rated 5 out of 5 stars

Bunny.net is by far the #1 !!

Bunny.net is by far the #1 !!

I am getting the fastest WordPress page speed with cheap server from One.com and "full package" from Bunny.

I have total control over which zones in the world the CDN traffic shall be activated and invoiced.

My company gets the best performance for the money with Bunny.net. Always Bunny!!

Tomas at Bunny is a true legend among support agents. He never gives up and always makes my websites faster.

Date of experience: June 19, 2024

Reply from bunny.net

Hello Håvard, It was great to see the interaction between yourself and support flow over the course of your case, the back and forth makes these complex cases all the easier, thanks for taking the time to let us know about your experience.

Kind Regards,
Bryan
Technical Support Manager