How to fix CE-109573-5

An error occurred when starting the game on your PlayStation®5 console.

  1. Restart your PS5® console.
  2. Highlight the game in Game Library, press the options button, and select Delete.
  3. Reinstall the game.
Download games and add-ons

If you’re still having issues, try rebuilding the database.

  1. Start your PS5 console in Safe Mode and select Clear Cache and Rebuild Database > Rebuild Database.
Safe Mode on PS5 consoles
  1. Start the game.

If the problem continues, start your PS5 console in Safe Mode again and select Update System Software.

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