Microsoft is thrilled to announce Dynamics 365 Contact Center, a new Copilot-first product built to transform the service experience across voice and digital channels and drive efficient contact center operations. Learn more: https://msft.it/6047YWOdR #AI
About us
Keep up on the latest news and events for Microsoft Dynamics 365, the only portfolio of intelligent business applications that gives you the agility to deliver operational excellence and delight every customer.
- Website
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http://www.dynamics.com
External link for Microsoft Dynamics 365
- Industry
- Software Development
- Company size
- 10,001+ employees
- Headquarters
- Redmond, Washington
Updates
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Microsoft Dynamics 365 Customer Service and Sales enabled ABN AMRO Bank N.V. to lower the total cost of ownership, improve its employee net promoter score, and address customer queries faster. Read more here: https://msft.it/6048lnH9a #MSDyn365
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Rituals is using Dynamics 365 as its enterprise resource planning (ERP) system to: 🔹 Optimize supply chain operations 🔹 Streamline finance processes 🔹 Accelerate growth Learn how we’re helping its business shine: https://msft.it/6044lXDNA
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Discover how Dynamics 365 Field Service and Copilot helped G & J Pepsi-Cola Bottlers, Inc. identify new revenue opportunities, boosting profits by $30 million in three years and gaining 10 market share points. https://msft.it/6048lXD9w
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🙌 To stay relevant and build loyalty, elevate your approach to how you attract, sell to, and support customers, day in and day out. AI can enhance every customer interaction, making CX the focal point. Download the e-book to learn more: https://msft.it/6043lnzab #AI
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PLUG'N ROLL, an e-mobility brand by Swiss energy company Repower, uses Dynamics 365 to: ⚡ Simplify a complex billing process ⚡ Adapt quickly to customer needs ⚡ Save time and costs Learn how we’re driving its rapid growth: https://msft.it/6042ln6IY
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We’re adding new AI features and tech capabilities to Dynamics 365 and Power Platform to: ➡️ Supercharge productivity ➡️ Improve user experience ➡️ Streamline operations Check out the 2024 release wave 2 updates here: https://msft.it/6049luonH
2024 release wave 2 plans for Microsoft Dynamics 365 and Microsoft Power Platform now available - Microsoft Dynamics 365 Blog
microsoft.com
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🌊 Blue Marine Foundation is bringing a sea change to its financial reporting system with Dynamics 365 Business Central. Learn more about its award-winning digital transformation: https://msft.it/6040lPqC8
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Discover how Copilot in Dynamics 365 Customer Service helps Microsoft customer service and support agents improve productivity, respond to customers with insight and empathy, and create a better work-life balance: https://msft.it/6047lPt6v #AI #Dynamics365
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Exciting update! Microsoft Dynamics 365 Business Central is now empowering over 40,000 small and medium-sized businesses, propelling them into a new era of AI innovation. Learn more about the first comprehensive business management solution with Microsoft Copilot: https://msft.it/6044lOxn8
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