Avoid mistakes on the phone in English

- Well, what's the takeaway for our listeners today? Today's a quick episode, but a valuable one. You know, sometimes you just get what you need quickly, guys, and move on with your day. We love that. (laughs) - Yes, absolutely. And this is helping you avoid what might be considered a mistake depending on who you're talking to, right? Both verbs, let and leave, can be super confusing. In English, they have separate meanings as verbs. They're not used often to talk about putting someone on hold, so I would suggest avoiding those and instead using the other recommendations we had today. - Yeah, I think there's something about, especially when you work in customer service or any kind of service, you know, customer-facing business, you're answering the phone, it's important that you put your customers at ease. And what's going to put them at ease is these chunks that they know and have heard a thousand times in their lives. What do you think about that, Aubrey? - Yeah, I agree. This is…