From the course: Business Etiquette: Phone, Email, and Text

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Written communication etiquette: Thanks, celebration, and sympathy

Written communication etiquette: Thanks, celebration, and sympathy

From the course: Business Etiquette: Phone, Email, and Text

Written communication etiquette: Thanks, celebration, and sympathy

Expressing your wishes via handwritten note is a gesture that people remember because of how it makes them feel when they receive it, special. So as you consider adding a special touch of giving written notes, you may have questions about what to do, what to get, or what's appropriate. Let's walk through some of the most frequent questions I get on this topic. Here's the first one and a popular one, are ecards acceptable? Sure, ecards save a lot of time, money, and resources, and are a sustainable alternative to physical cards. However, the recipient may never see or open the email. An ecard also may not have a profound impact, like a note or a card, because more time and effort are invested in sending stationery. Keep in mind that people open 100 percent of physical cards they receive. Many keep their cards and some even post theirs around their home and their office, so sending a physical card increases the chance they'll see it in the future and think good things about you each…

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