From the course: Business Etiquette: Phone, Email, and Text

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Knowing when to call vs. text vs. email

Knowing when to call vs. text vs. email

From the course: Business Etiquette: Phone, Email, and Text

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Knowing when to call vs. text vs. email

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What would you do in these scenarios? Number one, you're running late for an interview, do you call, do you text or do you email the recruiter? Number two, you're announcing your resignation, do you call, text or email your manager? Number three, your colleague leaves you a voicemail, so should you call them back or send a text message? The answer is one we all love to hate. It depends. So how do you know what to do in these situations? No problem, I got you. But before we dive in, I want to mention one thing. Each industry, company, and client, and team, they have different communication expectations. Always consider these variables; your audience and the message when determining why, how, when, and how often you communicate. Let's first address when to call. Number one, call if the information is time-sensitive. For example, if you're running late to a meeting, an interview, presentation, or an event, call your point of contact. They may not see a text or an email in time. Number…

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