From the course: Business Etiquette: Phone, Email, and Text

Business etiquette for today's workplace

As technology and the ways we work change over time, so should the etiquette and expectations for how we communicate. It is time we disrupt etiquette, leave behind outdated formalities, and make empowering decisions that genuinely connect people and build trust. My name is Toni Purvis and I'm an etiquette consultant, career coach, and founder of the School of Disruptive Etiquette. I designed this course to share realistic and relevant strategies to communicate clearly, effectively, and thoughtfully in today's workplace. Keep in mind these are recommendations, not rules. Use what works for you and adapt to your audience.

Contents