Sr. Graphics Communications Lead

Genesys empowers more than 8,000 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experiences at scale. As the trusted, all-in-one platform born in the cloud, Genesys Cloud accelerates growth for organizations by enabling them to differentiate with the right customer experience at the right time.

We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.

Genesys is looking for a skilled Sr. Graphics Communications Lead to join the Corporate Brand team, reporting into the VP, Global Brand.

What you’ll bring to the table:

You have worked in global multinational companies as a creative and skilled Senior Graphic Artist with at least 10 years of experience working in-house at global multinational companies or in support of such companies in an agency environment. The ideal candidate will have a strong portfolio showcasing a diverse range of design work, excellent communication skills and the ability to work closely with our CEO to create visually compelling materials that align with our brand and strategic messaging goals. You are located in the San Francisco Bay area or are available to travel frequently to the Genesys office in Menlo Park, California, for creative planning sessions and also to support CEO keynotes on location several times a year. You have hands-on experience planning and executing compelling multimedia materials to prepare senior executives for keynote speeches, internal and external events and engagements with peer level contacts at partner, customer and prospect organizations. You have experience bringing whiteboard concepts to life. You’re a quick, strategic thinker and are organized, detail-oriented, creative, collaborative, diplomatic and pleasant to work with. Discretion, integrity and trust are vital for success in this role. You’re a team player and like to have fun!

While you will work closely with the CEO and the Sr. Director, Office of the CEO, you will report into the Corporate Brand team in order to stay aligned with the company brand as it evolves and also to play a pivotal role in taking core slides and concepts and rolling them out across other executives and companywide.

Some details about what you will do:

• Work with VP Global Brand, VP Executive and Internal Communications, Sr. Director of Executive Communications and other key stakeholders in planning and executing presentations on behalf of the CEO for keynote speeches, internal and external events and engagements with peer level contacts at partner, customer and prospect organizations.
• Collaborate directly with the CEO to design and produce high-quality graphics for presentations, reports, marketing materials, social media and other corporate communications.
• Align with the company’s visual brand identity, ensuring consistency across all platforms and materials.
• Create visually appealing and effective designs that communicate complex information clearly and concisely.
• Manage multiple design projects simultaneously, ensuring timely delivery and adherence to project specifications.
• Provide creative input and direction during brainstorming sessions and strategy meetings.
• Stay up-to-date with industry trends and best practices to continuously improve design quality and innovation.
• Represent the Office of the CEO with professionalism, tact, and a network of strong relationships companywide
• Act as liaison with the other graphic designer on visual graphic and message concepting for presentations, materials, etc.
  
  

Minimum Requirements:

• Bachelor’s degree in Graphic Design or a related field.
• A minimum of 10 years of professional graphic design experience, preferably working in-house at global multinational companies or in support of such companies in an agency environment.
• Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign) and other relevant design software.
• Strong portfolio demonstrating a range of design styles and the ability to produce high-quality work.
• Excellent visual, written, and verbal communication skills.
• Strong attention to detail and the ability to produce accurate and high-quality work.
• Ability to work independently as well as collaboratively within a team.
• Experience in project management and the ability to handle multiple tasks and deadlines.
• Highest levels of professionalism (trust and confidentiality are key)
• Flexible and energized by working in a fast-paced dynamic environment
  
  

Compensation:

This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate’s experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus opportunities.

$84,250.00 - $165,350.00

Benefits:

• Medical, Dental, and Vision Insurance.
• Telehealth coverage
• Flexible work schedules and work from home opportunities
• Development and career growth opportunities
• Open Time Off in addition to 10 paid holidays
• 401(k) matching program
• Adoption Assistance
• Fertility treatments
  
  

More details about our company benefits can be found at the following link: https://mygenesysbenefits.com

If a Genesys employee referred you, please use the link they sent you to apply.

About Genesys:

Every year, Genesys orchestrates billions of remarkable customer experiences for organizations in more than 100 countries. Through the power of our cloud, digital and AI technologies, organizations can realize Experience as a Service™ our vision for empathetic customer experiences at scale. With Genesys, organizations have the power to deliver proactive, predictive, and hyper personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. By transforming back-office technology to a modern revenue velocity engine Genesys enables true intimacy at scale to foster customer trust and loyalty. Visit www.genesys.com.

Reasonable Accommodations:

If you require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you or someone you know may reach out to HR@genesys.com. You can expect a response from someone within 24-48 hours. To ensure we set you up with the best reasonable accommodation, please provide them the following information: first and last name, country of residence, the job ID(s) or (titles) of the positions you would like to apply, and the specific reasonable accommodation(s) or modification(s) you are requesting.

This email is designed to assist job seekers who seek reasonable accommodation for the application process. Messages sent for non-accommodation-related issues, such as following up on an application or submitting a resume, may not receive a response.

Genesys is an equal opportunity employer committed to equity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.

Please note that recruiters will never ask for sensitive personal or financial information during the application phase.