We are a leading manufacturer specializing in custom electrical distribution and power quality equipment in North America. With decades of expertise, we pride ourselves on delivering innovative solutions to meet the dynamic needs of industries across the continent.
Job Summary
Are you ready to join a dynamic team at the forefront of innovation? We are seeking an enthusiastic FS-RMA Coordinator/Buyer to join our growing company. In this role, you will play a pivotal part in our operations, focusing on coordinating returns and purchasing functions to ensure seamless service delivery. This is an exciting opportunity to be part of a team-oriented and employee-centric organization that values your skills and contributions.
Key Responsibilities
Efficiently process and follow up on RMA orders, collaborating closely with internal departments such as field service, purchasing, warehouse, shipping, and accounting.
Handle physical aspects of RMA orders, including loading/unloading using appropriate equipment.
Utilize ERP systems to manage changes and ensure accurate documentation and quality checks.
Communicate effectively with vendors to facilitate returns, replacements, or credits.
Maintain adherence to existing RMA protocols while actively seeking improvements for enhanced efficiency.
Assist in procurement processes, including supplier management, cost analysis, sourcing, quotations, and order placement.
Monitor and expedite material flow to support production timelines, promptly notifying stakeholders of any delays.
Collaborate with vendors to ensure timely delivery of goods, maintaining detailed records of pricing and order confirmations.
Qualifications
Minimum of 3 years of experience in purchasing and familiarity with RMA processes.
Proficiency in computer systems including MS Office and ERP applications.
Exceptional organizational skills with the ability to prioritize and multitask effectively.
Strong communication, problem-solving, and time management skills.
Ability to work independently as well as part of a collaborative team.
Capability to handle physical demands, including lifting up to 50 lbs.
Desired Skills
Bachelor's degree or equivalent experience preferred.
Advanced proficiency in Microsoft Office applications (Excel, Outlook, PowerPoint).
Experience in a fast-paced manufacturing environment is advantageous.
Physical/Mental/Environmental Demands
Vision: Extended periods of computer work.
Mental Demands: Ability to interpret, analyze, and manage multiple tasks simultaneously.
Joining our team means being part of a company that values innovation, teamwork, and employee growth. We offer a supportive environment where your ideas and contributions are encouraged and recognized. If you're ready to take the next step in your career with a company that values your expertise and offers exciting challenges, we invite you to apply today.
Employment Type: Full-Time
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Other
Industries
Human Resources Services
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