Executive Director

JOB SUMMARY: In accordance with 42 CFR 418l100A governing body designates the Executive Director to assume full legal authority and responsibility for the management of the hospice, the provision of all hospice services, its fiscal operations, and continuous quality assessment and performance improvement. A qualified administrator appointed by and reporting to the governing body is responsible for the day-to-day operation of the hospice. The administrator must be a hospice employee and possess education and experience required by the hospices governing body.

Required Education & Experience

Bachelors degree in Business Administration or Health Care preferred, or equivalent direct work experience

Must have three (3) years of experience in health care management, five (5) years preferred

Required Knowledge, Skills & Abilities

Must demonstrate an ability to supervise and direct professional and administrative personnel

Must possess an ability to deal tactfully with the community

Must possess a knowledge of corporate business management

Must understand hospice care and the services provided to patient and family/caregiver through an interdisciplinary group

Must possess an intimate knowledge of Medicare Hospice Certification

Other Requirements

Must be able to travel

Must be flexible in work hours

Essential Job Functions

Perform tasks associated with operational planning and budgeting

Ensure organizational compliance with legal, regulatory and accreditation requirements

Monitor business operations to insure financial stability

Evaluate hospice services and personnel using measurable outcomes and objectives

Provide conflict and complaint management and resolution

Establish and maintain effective channels of communication including integration or technology, as applicable

Ensure hospice personnel stay current with clinical information and practices

Ensure adequate and appropriate staffing

Provide staff development including orientation, in-service, continuing education, competency testing and quality assessment performance improvement

Ensure that interdisciplinary care is provided

Ensure supportive services are available to personnel

Ensure coordination with other departments, services and senior management, as appropriate

Ensure staff and organization stay current on local/national hospice issues and trends

Ensure that appropriate service policies and procedures are developed and implemented to accomplish identified outcomes

Direct staff in performance of their duties including admission, discharge, transfer, revocation and provision of service to patients

Ensure appropriate staff supervision during all service hours

Monitor service utilization to ensure delivery of comprehensive care

Ensure services provided by other agencies are authorized by hospice

Monitor operational progress toward accomplishing operational and strategic goals

Ensure appropriate data collection and completed reports are received by the Governing Body

Ensure adequate space, equipment and supplies are available

Ensure actionable objectives are derived from evaluation of hospice services and personnel

Ensure that structure and systems promote interdisciplinary care

Ensure collaboration with agencies and vendors for effective management of services

Ensure standards of ethical business and clinical practice are maintained

Work Environment

Must comply with company policies, procedures and processes in addition to Hospice and Homecare rules and regulations

Must be dependable and flexible in work schedule

Must comply with harassment and discrimination policies

Must foster good working relationships

Must be a licensed driver with licensed automobile that is insured in accordance with organization/state requirements and is in good working order

Must be willing to submit to a criminal background check prior to hire and annually thereafter

Physical Environment

May have to travel in inclement weather

May be required to stand and sit for long periods

Must be able to hear and see with or without aid

Must be able to read and follow instructions as required

Must be willing to participate in a drug/alcohol screen prior to hire, if involved in a work-related automobile accident or if reasonable suspicion is reported