Director, Software Engineering

Job Description

Would you like to be a part of a team that uses their skills to shape the future of healthcare? When we create solutions to give back time to providers, patients receive better outcomes. TeleTracking is working with the country’s largest healthcare providers to build technology solutions that help patients receive faster care, while decreasing the overall cost of care. At TeleTracking we are expanding the capacity to care for patients.

We need a talented leader to help guide development teams and work with Product leaders to build solutions that expand the capacity to care! This leadership role will play a key part in shaping our technical strategy, solutions, and their teams.

As a Director of Software Engineering, you’re given the unique opportunity to guide the next generation of platform initiatives in a global SaaS infrastructure. Backed by the might of our teams, we’ll provide you with the tools and resources needed to achieve extraordinary results that render a significant impact extending beyond the boundaries of traditional engineering roles.

What you’ll do:

• Develop and operate our microservice platform that powers our new Workflow IQ product. This is the future of all our products. This will require attention to software development best practices, operational excellence, and the highest standards in quality.
• Work side-by-side with Product and UX teams to build new capabilities on our SaaS platform that align with the strategy and roadmaps.
• Oversee the entire software development lifecycle, ensuring the timely delivery of high-quality software solutions.
• Partner with peers and Software Engineering leadership to help set strategy, goals, and objectives, communicating, and driving valuable business and technical outcomes.
• Develop and communicate a clear technical vision and strategy for the software engineering organization that aligns with the company's overall goals and objectives.
• Drive innovation and ensure the adoption of modern technologies and practices.
• Champion best practices in software development, ensuring adherence to coding standards, scalability, and security, and excellence in operations.
• Drive the recruitment, onboarding, and development of engineering talent, promoting an inclusive, continuous learning, and high-performance culture.
• Mentor, coach, and be a driver for change across your teams and the broader organization.
  
  

What we're looking for:

• BS or MS degree in Computer Science, related discipline, or equivalent experience
• 8+ years of experience managing teams of varying sizes and across time zones, including 5+ years supporting production in a SaaS multi-tenant environment
• Demonstrated experience leading multiple engineering teams including both full time employees and contractors
• Ability to evaluate current technical approaches and champion industry best-of-class technology initiatives
• Foster collaboration across teams and organizational boundaries for product development, thriving in dynamic environments with shifting priorities and rapid changes.
• Possess excellent communication skills, adept at conveying technical concepts effectively.
• Be self-driven, capable of managing multiple projects with a strong sense of ownership and urgency.
• Familiarity with SRE and SRE automation best practices
• Familiarity with additional tech stacks, languages, etc. are a plus
  
  

Our Culture :

• Passion. We love what we do and we find inspiration in our passion for improving patient care with innovative products.
• Collaboration. We seek and welcome feedback from colleagues, and clinicians, knowing that collaboration leads to greater success.
• Resourcefulness. We’re continuously iterating and optimizing for long-term success and efficiency. We think of creative ways to solve the problem at hand.
• Quality. Quality in our work is of utmost importance; we hold ourselves and our teammates to higher standards because the quality of our work directly impacts lives.
• Customer-centric. Our success and continued growth are driven by products customers love.
  
  

Who We Are…

For over 30 years, TeleTracking has been operating with a simple mission, to ensure that no one waits for the care they need. Our state-of-the-art technology, combined with actionable best practices and a strong advisory services team, means that we provide the critical operational components required to build a responsive, resilient healthcare system. One of those key components is the centralization of hospital operations…the ability to see in real-time everything from the number of available beds to receive and treat patients to the number of pieces of available medical equipment. TeleTracking values people with an entrepreneurial spirit, creativity and building strong relationships with our employees. We believe that diversity, equity, and inclusion in our workforce keeps us competitive and provides opportunities for everyone.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation(s) may be made to enable qualified individuals with disabilities to perform the essential functions. The term "qualified individual with a disability" means an individual with a disability who, with or without reasonable accommodation, can perform the essential functions of the position. While performing the duties of this job, the employee is regularly required to communicate professionally in person, over the telephone, through email and other electronic means, move about the office, handle various types of media and equipment, and visually or otherwise identify observe and assess. The employee is occasionally required to lift up to 10 pounds unless otherwise specified in the job description.

TeleTracking has a COVID-19 vaccination policy which mandates vaccination or an approved exemption due to religious or medical reasons. This is based on specific positions and interaction/travel to client sites. Any accommodation request will be objectively considered in accordance with the Federal, State, and Local laws on a case-by-case basis.

TeleTracking is committed to providing equal employment opportunity to all people in all aspects of the employment relationship, without discrimination because of race, age, sex, color, religion, national origin, disability or status as a Vietnam era or special disabled veteran or any other unlawful basis, as defined by applicable law, and fostering a workplace free of unlawful discrimination and retaliation. This policy affects decisions including, but not limited to, hiring, compensation, benefits, terms and conditions of employment, opportunities for promotion, transfer, layoffs, return from a layoff, training and development, and other privileges of employment.

An integral part of TeleTracking’s commitment is to comply with all applicable federal, state, and local laws concerning equal employment and affirmative action.