Augment Jobs

Crisis Communications Consultant

Augment Jobs New York, NY

We are seeking a seasoned and strategic Crisis Communications Consultant to join our team. As a Crisis Communications Consultant, you will be responsible for developing and executing crisis communication strategies to protect and enhance our clients' reputations during challenging situations. The ideal candidate will have extensive experience in crisis management, media relations, and strategic communications, with a proven ability to navigate complex issues and mitigate reputational risks effectively.

Roles And Responsibilities

  • Develop crisis communication plans and protocols for clients to effectively respond to and manage various crises, including reputational issues, legal challenges, operational disruptions, and emergencies.
  • Serve as the primary point of contact and spokesperson for clients during crisis situations, liaising with media, stakeholders, regulatory bodies, and internal teams to ensure consistent messaging and information dissemination.
  • Conduct thorough risk assessments and scenario planning to anticipate potential crises, vulnerabilities, and reputational threats, and develop proactive strategies to mitigate risks.
  • Provide strategic counsel to senior management and executives on crisis communication best practices, messaging development, and stakeholder engagement strategies.
  • Coordinate crisis response efforts across cross-functional teams, including legal counsel, public relations, marketing, and operations, to ensure alignment and cohesive communication.
  • Prepare crisis communication materials, including press releases, statements, FAQs, talking points, and social media responses, ensuring accuracy, clarity, and alignment with brand voice and values.
  • Monitor media coverage, social media platforms, and online channels for emerging issues and sentiment, and implement real-time adjustments to communication strategies as needed.
  • Conduct post-crisis reviews and debriefs to assess communication effectiveness, identify lessons learned, and recommend improvements for future crisis preparedness.
  • Stay updated with industry trends, regulatory requirements, and best practices in crisis communications, and incorporate new methodologies and tools into client strategies.

Compensation

  • Salary range: Competitive and commensurate with experience.
  • Benefits: Comprehensive benefits package including health insurance, retirement plan, and professional development opportunities.
  • Bonus: Performance-based bonus structure tied to individual and company goals.
  • Seniority level

    Entry level
  • Employment type

    Full-time
  • Job function

    Marketing, Public Relations, and Writing/Editing
  • Industries

    Business Consulting and Services

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