Are you ready to take your customer experience to Olympic heights? 🏆 Join NICE's Michele Carlson and Sabra Richardson for an exhilarating LinkedIn Live event where we'll dive into the game-changing world of purpose-built CX AI! Get ready to discuss the results of a recent Omdia survey highlighting today's customer experience challenges, and how organizations are incorporating AI-powered technologies to improve experiences. Join us on Tuesday, July 30 @ 12pm ET - register below! #CustomerExperience #ArtificialIntelligence #Paris2024
NICE
Software Development
Hoboken, New Jersey 330,953 followers
Make experiences flow.
About us
NICE (Nasdaq: NICE) is the worldwide leading provider of both cloud and on-premises enterprise software solutions that empower organizations to make smarter decisions based on advanced analytics of structured and unstructured data. NICE helps organizations of all sizes deliver better customer service, ensure compliance, combat fraud and safeguard citizens. Over 25,000 organizations in more than 150 countries, including over 85 of the Fortune 100 companies, are using NICE solutions. www.nice.com.
- Website
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http://www.nice.com
External link for NICE
- Industry
- Software Development
- Company size
- 5,001-10,000 employees
- Headquarters
- Hoboken, New Jersey
- Type
- Public Company
- Founded
- 1986
- Specialties
- Big data capture and analysis, Multi-channel interactions Recording, Financial crime solutions, Customer experience management solutions, Security and public safety solutions, Workforce Optimization, Customer Journey Solutions, CCaaS, Cloud CX, Omnichannel Recording, Workforce Engagement Management, and Real-time Authentication
Locations
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Primary
221 River St
Hoboken, New Jersey 07030, US
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22 Zarhin Street
Ra'anana, 43107, IL
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160 Queen Victoria Street
2nd floor
London, EC4V 4BF, GB
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71 Robinson Rd
#04-02
Singapore, 068895, SG
Employees at NICE
Updates
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Self-service is often the weak link in customer experiences. Strengthen yours by harnessing AI’s new use cases and self-service options. Join Jon Arnold, Principal of J. Arnold & Associates and Elizabeth Tobey, Head of Marketing, AI & Digital at NICE as they lead you through the evolution of self-service and argue why contact centers need to elevate their capabilities for the sake of agents and supervisors, not just for customers. Register for the webinar on August 8: https://bit.ly/3ybp7du #CustomerExperience #ArtificialIntelligence #DigitalSelfService
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**Have You Heard?** 🥇 NICE was named a Leader in the IDC MarketScape: Worldwide Contact Center as a Service 2024 Report! IDC’s Mary Wardley stated, “Consider NICE when you are looking for a complete platform offering inclusive of analytics, AI, and automation. NICE's global presence, partner ecosystem, and entry into vertical functionality, including certifications, offer a comprehensive next-generation foundation for large global organizations.” Learn more about how NICE continues to dominate in customer experience innovation across industries 🌐 https://lnkd.in/eNdds_y5 #IDCMarketScape #CustomerExperience #ArtificialIntelligence
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Delve into a transformative AI-powered CX journey with our exclusive collection of podcasts! Get ready to gain insights on: ✅ How conversational AI is revolutionizing the CX landscape ✅ Actionable and proven tactics on getting started with AI for CX ✅ Strategies for scaling CX with knowledge and AI ✅ Why purpose-built AI is essential for driving satisfaction and loyalty Listen here 🎙️ https://bit.ly/3xXRRWZ #CustomerExperience #ArtificialIntelligence
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It’s time to adopt transformative AI solutions for business gains in back office work. Tune in for expert insights from Nathan Stearns, VP of WFO Product Strategy at NICE, to hear how workforce strategies can create efficiency in the back office 🎙️ https://bit.ly/4fizyg6 #BackOffice #WorkforceManagement
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AI is redefining the future of digital self-service. In Call Centre Helper Magazine, NICE's Elizabeth Tobey shares how purpose-built AI for CX enables organizations to draw a more holistic picture of each customer, proactively anticipating customer needs, suggesting relevant offers, and more. Learn how: https://bit.ly/4fg3vNs #DigitalSelfService #CustomerExperience #ArtificialIntelligence
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CXone changed the CX game for ONE (Open Network Exchange). Discover the key insights that drive decisions in agent coaching and digital self-service for real CX gains. Learn more: https://bit.ly/3ShRGwE #CustomerExperience #DigitalSelfService #AgentCoaching
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According to Aberdeen Strategy & Research, AI ranks as the top technology firms plan to invest in 2024 and beyond. Is AI part of your CX strategy? Explore our transformative series of videos and an exciting webinar for invaluable insights: https://bit.ly/4cMW0w2 #CustomerExperience #ArtificialIntelligence
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Customers and businesses: we need each other, but that doesn’t mean that we always see eye to eye. We surveyed CX leaders to understand their CX AI pain points. Discover what they are and how to leverage CX AI to bridge the gap between customers and businesses for successful interactions: https://bit.ly/3W2AXym #CustomerExperience #ArtificialIntelligence
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Are you maximizing business results with CX? Get 350% ROI and innovate 10X faster with NICE CXone, a complete CX AI platform. Real results. No hype. Watch the video: https://bit.ly/3Wqht8k #CXone #CustomerExperience #ArtificialIntelligence
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Stock
NICE
NASDAQ
20 minutes delay
$180.94
-3.06 (-1.663%)
- Open
- 184.4
- Low
- 180.27
- High
- 185.105
Data from Refinitiv
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