You're struggling to streamline your workflow using ERP. How can you enhance efficiency and productivity?

ERP training comprises the explanation of its fundamental concepts, module features relevant to the learner and hands-on experience. The learning outcome is about an employee who is ready and motivated to use the ERP system with ongoing support in the workplace. Post-implementation ERP training for new employees, modules and upgrade features enables continuous business process improvement for organizational growth.

Invest in User-Centric Training: Real-World Scenarios: Develop training programs that mirror actual workflows to help users understand ERP functionalities in context. Role-Specific Modules: Tailor training to specific user roles, such as finance or sales, for more effective learning. Continuous Learning: Offer refresher courses and workshops to keep users updated on new features and functionalities. Leverage Data Analytics for Workflow Optimization: Identify Bottlenecks: Use ERP data to find workflow inefficiencies, like slow order processing or high error rates. Data-Driven Decisions: Base improvements on ERP data, such as eliminating redundant approval processes or automating tasks. Refine & Repeat the process.

User-Centric Training: Real-World Scenarios: Develop training that mirrors actual workflows. Role-Specific Modules: Tailor training to specific roles. Continuous Learning: Offer refresher courses and workshops. Data-Driven Workflow Optimization: Identify Bottlenecks: Use ERP data to find inefficiencies. Data-Driven Decisions: Improve based on data insights. Refine & Repeat: Continuously monitor and refine workflows. Focus on user-centric training and data-driven optimization to unlock your ERP system's full potential.

There is always room for continuous improvement, but as an ERP consultant, you must work closely with the business area. It is important to identify demands and pain points directly from the source. I believe that a collaborative effort is always the best strategy to identify how, where, and when to improve a process, and how to use the ERP for this purpose.

Always exhaust the possibilities with the use of the standard product or adjustments to operational procedures; only after this, move to a customization approach for functionalities in the ERP.

In my experience, the following always occurs (considering a scenario in a company that is already an ERP software user and is looking for a migration): Often, companies do not keep up with the product's evolution and leave the migration to the last minute or due to a regulatory demand. This is a pattern I observe. It is important to stay aware of the software's evolution, in constant contact with the developer, the technical releases, and all the support material provided. The sooner you notice the improvements and how to apply them to your installation, the better and less painful a migration will be.

Cultivate a Culture of Feedback Empower Your Team: Foster open communication with clear feedback channels like forums, suggestion boxes, or surveys. Take Action: Track, prioritize, and address user concerns. Communicate progress and reward valuable suggestions to encourage participation. Leverage Collective Intelligence: Aggregate and analyze feedback to identify trends and optimize the system. Transform Feedback into Action A robust feedback loop isn't just about collecting information; it's about taking action. By maintaining open communication, responding to feedback, and leveraging collective insights, you can continuously optimize your ERP system to meet evolving business needs and drive peak efficiency.

ERP training, user acceptance testing and support are excellent opportunities for gathering feedback from ERP users. As they accumulate ERP experience, their feedback becomes more relevant and constructive for continuously improving the business processes by better exploiting the evolving ERP capabilities like hyperautomation, low code development platform and generative AI. This feedback loop enables the enterprise to stay competitive in the dynamic business environment.