Community Activity
Celebrating 1 year of the Customer Community
Hello everyone, It's hard to believe it's been a year since we launched this amazing community! In that short time, you've all come together to share knowledge, solve problems, and help each other navigate the world of using Android for work. Her...
Resolved! Zero-Touch-Registration is not available
Dear Community Members, We are currently encountering an issue with the enrollment of three recently acquired Samsung S23 devices. While we are able to successfully enroll other devices, these specific models are presenting a persistent problem. The ...
Why some of our devices reseted automatically?
I am wondering some of customer facing devices reset automatically? Is there any reason behind this? From our customer, we got the following information about this issue.Case one is that the device got shut down due to the charge being finished. afte...
How often do STATUS_REPORT messages send for a device?
Hi, I am wondering how often a STATUS_REPORT PubSub message is sent for a device. Is it on a specific cadence? Random? When the device encounters a change (i.e. policy update)? I can't find anything in the PubSub docs (https://developers.google.com/a...
Fraud or hacked, very upset, and need help
I found device policy loaded on my phone last night without my consent. I Do not work, why do I have it, how did I get it, how do I remove it? It says it was not from Google play store.I'm concerned that I'm being hacked this is my 3rd phone, they a...
Distribute apps with existing package names via Managed Google Play / MDM
Hi,in general, Android Enterprise devices are always getting the latest version of an app that is available via Managed Google Play. But, there are some edge cases like:older version needed (example: Citrix Workspace app deprecated app for Android 11...
Samsung S23 with Knox Mobile Enrollment fails to enroll in Intune
I was wondering if anyone else was having problems enrolling Samsung S23s using Samsung Knox Mobile Enrollment into MS Intune? I read the other thread about S23s and Zero-Touch failing, but that seems different than what we see. We get to a point wh...
Android Enterprise Device Owned - Reset Device Pin after reboot
Is it possible to reset the pin of a device that has been rebooted/off and I don't know the pin? I've had devices returned in the past without the pin and it was turned off. My MDMs (yes plural, in the process of switching) can send the commands but ...
Cannot install intune
Hi everyone, I am unable to install intune. It runs but pops up a message "Couldn't add your device. Your organization hasnt setup device administration privileges in their tenant. Contact your company support for help." Incident ID is 7SHTMME9. I sp...
Copy-paste issue (COPE)
Hello Everyone,I have a slight issue with copy-paste on Corporate owned, personal enabled devices (COPE) managed via Intune. To put it simple - people can copy text from work profile to personal. Happy to be pointed to the basics if I missed somethin...
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