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ASURION 4 Year Office Equipment Protection Plan ($150 - $174.99)

4.5 5,731 ratings

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$34.99

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Purchase options and add-ons

No Additional Cost: You pay nothing for repairs – parts, labor, and shipping included.
Coverage: Plan starts on the date of purchase. Malfunctions covered after the manufacturer's warranty. Power surges covered from day one. Real experts are available 24/7 to help with set-up, connectivity issues, troubleshooting and much more.
Easy Claims Process: File a claim anytime online or by phone. Most claims approved within minutes. If we can’t repair it, we’ll send you an Amazon e-gift card for the purchase price of your covered product or replace it.
Product Eligibility: Plan must be purchased with a product or within 30 days of the product purchase. Pre-existing conditions are not covered.
Terms & Details: More information about this protection plan is available within the “Product guides and documents” section. Simply click “User Guide” for more info. Terms & Conditions will be available in Your Orders on Amazon. Asurion will also email your plan confirmation with Terms & Conditions to the address associated with your Amazon account within 24 hours of purchase.

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Price	$34.99	$63.99	$15.99	$32.99	$11.99	$6.99
Delivery	Get it Jul 31 - Aug 1	Get it Jul 31 - Aug 1	Get it Jul 31 - Aug 1	Get it Jul 31 - Aug 1	Get it Jul 31 - Aug 1	Get it Jul 31 - Aug 1
Customer Ratings	4.55,731	4.52,583	4.65,742	4.58,488	4.41,316	4.52,973
Easy to use	4.1	3.8	4.2	4.2	4.4	4.2
Value for money	3.9	3.9	4.2	4.1	4.4	4.2
Tech Support	3.9	3.8	4.1	4.1	4.4	4.1
Sold By	Asurion, LLC	Asurion, LLC	Asurion, LLC	Asurion, LLC	Asurion, LLC	Asurion, LLC

Product guides and documents

User Guide (PDF)

Looking for specific info?

Product information

ASIN

B07PBZ1P2K

Customer Reviews

4.5 5,731 ratings

4.5 out of 5 stars

Date First Available

February 28, 2019

Manufacturer

ASURION

Warranty & Support

Product Warranty: For warranty information about this product, please click here

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Product Description

From the brand

Brands in this category on Amazon

Customer reviews

5,731 global ratings

How customer reviews and ratings work

Customers say

Customers like the service and ease of use of the warranty. They mention that it's easy to use, and the process is smooth. However, some customers feel that the coverage is lacking and does not cover many common things. Opinions are mixed on quality and value.

AI-generated from the text of customer reviews

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Ease of use Service Value Quality Coverage

35 customers mention "Ease of use"30 positive5 negative

Customers find the process easy to use and hassle-free. They say the setup is simple and the claim process is quick and easy. Customers also say the tech support is patient and knowledgeable.

"Easy to file claim. Received the shipping label promptly...." Read more

"Submitting a claim was easy, printing the return label was easy, sending it off from Staples was easy, getting the refund was easy!" Read more

"Easy to submit a claim and quick to process" Read more

"Was easy to get in contact with, quick to receive your funds. Getting this with every electronic from now on" Read more

17 customers mention "Service"17 positive0 negative

Customers are satisfied with the service. They mention that the process was smooth, quick, and painless. They appreciate the quick responses and confirmations. They also mention that it's easy to get in contact with the company and that they receive their funds quickly.

"...label was easy, sending it off from Staples was easy, getting the refund was easy!" Read more

"Was easy to get in contact with, quick to receive your funds. Getting this with every electronic from now on" Read more

"This is great service. The process was easy and a fast turn around time." Read more

"Great customer service and fast payment. Lived up to their agreement." Read more

36 customers mention "Value"22 positive14 negative

Customers are mixed about the value of the warranty. Some mention that the customer service and insurance plan is well worth the cost. They also say that it's a great investment in equipment insurance. However, other customers say that the warranty is a waste of money and a scam.

"...Well worth the cost of the insurance." Read more

"...This was 2nd warranty plan. First one on a computer was waste of time and money….foolishly got a 2nd to cover a printer...." Read more

"...Excellent customer service and well worth the cost of the insurance plan." Read more

"It's worth the money to purchase the warranty. I had to use the warranty a couple time and the company was great to work with." Read more

29 customers mention "Quality"15 positive14 negative

Customers are mixed about the quality of the warranty. Some mention it's a good product, while others say it has a factory defect.

"...It was as promised and I am completely satisfied with the product and the professionalism of their customer service. I highly recommend this company." Read more

"Shipped my monitor after it kept turning off...." Read more

"...Were able to operate it quickly and enjoyed the picture taking/printing process." Read more

"...to receive it one day and send it back to me the next day STILL BROKE WITH NEW ISSUES...." Read more

7 customers mention "Coverage"0 positive7 negative

Customers are dissatisfied with the coverage of the warranty. They mention that it doesn't cover many common things, such as lost, drops, cracked screens, and damages. Some complain that it does not cover accidental things that should be covered with insurance. They also say that it only covers certain malfunctions but not accidents.

"This insurance only covers certain malfunctions but no accidents. I could just return my product if it malfunctions. Not worth the $." Read more

"I got it in the case the screen would crack. it does not cover screens" Read more

"Turned out once I got all the "paperwork" that it didn't actually cover the hardware I'd _bought_ it for. What a waste of time and money." Read more

"Worthless no coverage for anything other than if it breaks for no reason at all ...." Read more

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Top reviews from the United States

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Rob

Easy peasy

Reviewed in the United States on May 20, 2024

Verified Purchase

Easy to file claim. Received the shipping label promptly. Dropped package off and a few days later I received an email with my Amazon gift card number. No issues at all

Helpful

Patrick aaron weems

Excellent customer service!

Reviewed in the United States on June 13, 2024

Verified Purchase

These plans are great and yes they do the run around to make sure there isn't any fraud which makes me feel pretty good this motherboard hasn't worked since I installed it been sitting in a cabinet saw that I bought the warranty through there website because my air fryer went out they sent me a shipping label to see if it could get fixed of course it wasn't me like I said this motherboard worked once and than died they couldn't fix it asurion sent the refund and I build my son his 1st PC thanks so much a long awaited project complete.

Helpful

Leroy Hoytzclaw

Covered the product as promised

Reviewed in the United States on June 17, 2024

Verified Purchase

Fulfilled their promise.

Helpful

E. Davis

Smartest thing I did was buy an extended warranty!

Reviewed in the United States on May 9, 2024

Verified Purchase

I spoke with the lovely Ms Kathy, who made quick and easy work of my claim, for which I am most grateful. 😎

Helpful

Chan Akuma

Protection was worth it but...

Reviewed in the United States on October 13, 2023

Verified Purchase

I like how the took care by give me a gift card the doesn't cover tax only the item u bought and as much as I like money I'm just kind of upset that they didn't fix the item I have purchas other then that very good service

Helpful

Feen Wendy

Asurion backed up their service

Reviewed in the United States on October 26, 2023

Verified Purchase

We had a printer that failed within a few months before the 4-year insurance expired. Asurion provided a free label to ship the product back, and within a week it was ascertained the printer could not be repaired. We were given an Amazon gift card for the full purchase price which we used to purchase a replacement printer. Well worth the cost of the insurance.

Helpful

Victoria L. Gumpher

Fast and easy

Reviewed in the United States on February 18, 2024

Verified Purchase

Submitting a claim was easy, printing the return label was easy, sending it off from Staples was easy, getting the refund was easy!

Helpful

R. H. Goldstein

Should have known better

Reviewed in the United States on May 13, 2024

Verified Purchase

Update...its 6)14)24 and I've gotten 7 emails saying my refund is processed and mailed to...AMAZON?
Funny they have no record.
Amazon won't help asurion is a joke and I ll never buy Epson again...
I keep calling the number they give me and all I get are bots. I emailed Julia who's been the rep on this and all I get is call us at this number and talk to some more bots. My advice you're going to buy tech buy it from a store you can walk in and touch the product and actually get service and whatever you do don't buy a plan from asurion it's a rip off and if you need their help you'll be up a creek

This was 2nd warranty plan. First one on a computer was waste of time and money….foolishly got a 2nd to cover a printer.
When it’s staff, recognizing color cartridges, I put a claim in mid January when I couldn’t print my taxes. Said they were going to send a mailing label took almost 2 months to get it. It’s now May . they say they will repair or replace within 5 to 6 business days. They have had the printer for five weeks. When I call and ask for a status update I’m told it’s being repaired. Apparently it’s not going to be replaced.. and I also lost a virtually full set of epson cartridges that was $100. it's now 5/28 and I get an email saying, now pay close attention everyone.... They have emailed a gift card to Amazon. They are refunding the original purchase price to a gift card on Amazon presumably because that's where I bought the printer and the protection plan. So I can't take the money and go anywhere else I have to spend it on Amazon. I don't have good experience buying tech on Amazon it fails often it's hard to get repaired or replaced so beware people by tech on Amazon and take your chances but don't get an asurion protection plan because it doesn't protect you at all it just cost you time money and more frustration than this 70 year old disabled vet artist with PTSD can deal with.

Helpful

Important information

Legal Disclaimer

Your protection plan Terms & Conditions will be delivered via email within 24 hours of purchase. Remember to check your spam folder. If you don’t receive it, send an email to AmazonFeedback@asurion.com with your Asurion plan order number and we will resend.

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