ASURION 4 Year Laptop Protection Plan ($1500 - $1999.99)
Purchase options and add-ons
- No Additional Cost: You pay nothing for repairs – parts, labor, and shipping included.
- Coverage: Plan starts on the date of purchase. Drops, spills and cracked screens due to normal use are covered from day one. Malfunctions are covered by the plan after the manufacturer's warranty ends (typical laptop warranties last 1 year– consult your laptop warranty term). Real experts are available 24/7 to help with set-up, connectivity issues, troubleshooting and much more.
- Easy Claims Process: File a claim anytime online or by phone. Most claims approved within minutes. If we can’t repair it, we’ll send you an Amazon e-gift card for the purchase price of your covered product or replace it.
- Product Eligibility: Plan must be purchased with a product or within 30 days of the product purchase. Pre-existing conditions are not covered.
- Terms & Details: More information about this protection plan is available within the “Product guides and documents” section. Simply click “User Guide” for more info. Terms & Conditions will be available in Your Orders on Amazon. Asurion will also email your plan confirmation with Terms & Conditions to the address associated with your Amazon account within 24 hours of purchase.
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Product guides and documents
Product Description
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This Item ASURION 4 Year Laptop Protection Plan ($1500 - $1999.99) | Recommendations | dummy | dummy | dummy | dummy | |
Try again! Added to Cart | Try again! Added to Cart | Try again! Added to Cart | Try again! Added to Cart | Try again! Added to Cart | Try again! Added to Cart | |
Price | $229.99$229.99 | $279.99$279.99 | $86.99$86.99 | $99.99$99.99 | $92.99$92.99 | $39.99$39.99 |
Delivery | Get it Jul 31 - Aug 1 | Get it Jul 31 - Aug 1 | Get it Jul 31 - Aug 1 | Get it Jul 31 - Aug 1 | Get it Jul 31 - Aug 1 | Get it Jul 31 - Aug 1 |
Customer Ratings | ||||||
Value for money | 3.7 | 3.8 | 4.1 | 4.2 | 4.1 | 4.4 |
Tech Support | 3.5 | 3.8 | 4.1 | 4.2 | 3.9 | 4.3 |
Easy to use | — | 3.7 | 4.2 | 4.2 | 3.8 | — |
Sold By | Asurion, LLC | Asurion, LLC | Asurion, LLC | Asurion, LLC | Asurion, LLC | Asurion, LLC |
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Product information
ASIN | B07P97VH1R |
---|---|
Customer Reviews |
4.4 out of 5 stars |
Date First Available | August 4, 2020 |
Manufacturer | ASURION |
Warranty & Support
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ASURION 4 Year Laptop Protection Plan ($1500 - $1999.99)
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Customer reviews
Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them.
To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyzed reviews to verify trustworthiness.
Learn more how customers reviews work on AmazonCustomers say
Customers like the service provided by the warranty. They say it's fast and convenient. They appreciate the efficient claim handling. However, some customers have mixed opinions on quality.
AI-generated from the text of customer reviews
Customers like the service. They say it's fast, convenient, and efficient. They also appreciate the ease of use and resolution of issues.
"...ever had to actually use one of my policies, but Asurion made the process really easy...." Read more
"...I got the check in about 8 days.RE: Ease of use, I used the website and never had any issues...." Read more
"...Easy, sensible, affordable. Especially for a portable device, the insurance is well worth it. They are great!" Read more
"...Asurion's service and shipping was excellent. It was easy to file a claim and receive help from a representative...." Read more
Customers are mixed about the quality of the warranty. Some mention it's wonderful insurance, trust worthy protection, and reliable. Others say that the product the plan was protecting was defective and beyond repair.
"My laptop screen stopped displaying anything...." Read more
"...age, screws were falling out, the chassis was dented, and the screen was so broken I could only see the top half...." Read more
"...Overall the repair was perfect." Read more
"Laptop dropped out of trunk of SUV and shattered the touchscreen when it landed right on the corner of the laptop. Got full purchase price refunded." Read more
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But I decided to roll the dice and I bought the extended plan to cover the new laptop my daughter took to college. Only about a year in she had a mishap that cracked the screen. I was pretty frustrated but then I remembered the plan I had purchased. Once I activated the warranty things were so easy.. I was rush shipped a box in which to send in the broken laptop (I didn't even need the original box which was great!) and within only a few days after they got it the decision was made to refund the ORIGINAL purchase price of that laptop. No devaluation garbage or anything. And within another week(ish) I had a check in hand.
So I used that money to replace that laptop with a new one. SO GLAD I bought this plan.. it paid for itself almost 10x on that expensive computer. Needless to say I added the protection plan on the replacement laptop.
In contrast to HP, Asurion Insurance handled the situation with utmost professionalism and efficiency. As soon as I reached out to them, they took immediate action.
Asurion swiftly took my computer in for assessment. Their responsiveness was a breath of fresh air after my ordeal with HP.
They quickly diagnosed the issue and provided a solution.
Throughout the process, Asurion's customer service was impeccable. They kept me informed at every step and ensured that my concerns were addressed promptly.
Thanks to Asurion Insurance, my issue was resolved quickly and professionally. It was money well spent.
While talking to the agent on the phone, she told me about their new service plan where you pay $16.99 a month to cover all of your electronics, no matter how many you purchase. It can be cancelled at any time. I thought it sounded good to me since I have hundreds of dollars worth of plans I have purchased already this year, and this would save some money.
Then I received 3 emails saying the service plans I had purchased on 3 other items in the end of last year (one being a 65" OLED TV), were cancelled. It says "customer cancelled" to be specific. I called back and told them I had not cancelled anything and that I wanted all of the plans put back on those products. I was told I signed up for the monthly service plan so they were going to include these purchases "for me".
I asked her if I decided to cancel the month to month contract, would I be able to then get a plan put back on individual products since they have been covered under a plan since purchase, even though the 30 days may have passed. I was told, NO. If you cancel the plan, none of those electronics will be covered.
I was furious and after a very long conversation that went nowhere, I asked to speak to a supervisor. The supervisor said there was nothing she could do. She told me to contact Amazon and get it re-instated that way. I was transferred back and forth between departments in both Asurion and Amazon 6 times over several hours of conversations.
The end result? I did not get refunded those service plans that were cancelled, I did not get new plans put onto the products, I did not old plans enabled. Would I recommend Asurion to anyone else? Probably not.
Overall the repair was perfect.
Important information
Legal Disclaimer
Your protection plan Terms & Conditions will be delivered via email within 24 hours of purchase. Remember to check your spam folder. If you don’t receive it, send an email to AmazonFeedback@asurion.com with your Asurion plan order number and we will resend.